User Retention on Steemit Needs to be Improved Immediately!

in #utopian-io7 years ago (edited)

Steemit is an amazing economy. Steem is an incredibly innovative ecosystem. Tokenizing the internet is one of the most genius ideas and we are going to see it become a trend in 2018 when SMTs are launched. Steemit has indeed tested the tokenization idea with Steem (the first actual SMT?) and it works.

But is Steemit able to retain its users? That's a question that needs urgent answers.

Note:- This is my first Utopian.io contribution. I will try to deliver value as always with my Steemit blogs.

User Retention on Steemit.png

And what I strongly feel is that Steemit needs to improve its user retention mechanism because the current system seems to be not working well.

Steemit's User Retention Problem

First of all, let's find out the problem itself. I am very thankful to @arcange who regularly provides Steemit Statistics and accurately outlines the numbers. The graphs are always accurate and a deeper look at them reveals many things about Steemit. One of the things I have consistently observed is low user retention.

The images used below are made and shared by @arcange in his latest Steemit Statistics report. I am using these images with full credit to him, without any editing.

Consider the facts I am highlighting below for a conclusive argument.

Number of Users on Steemit is Increasing

Let me start by showing you the latest number of Steemit users as of 4 December, 2017.

Steemit Users
Source

With just under 500,000 users right now, Steemit is gaining some momentum in the internet world now. Millions are expected to join as the platform becomes more and more known. Note that the green line shows the users (just below 300,000) who have at least posted, commented or voted once on Steemit. They are not really active users in the context of this post.

PS: Steem.io website needs to update its records.

Steemio Users.png

We have thousands of new users on Steemit, opposed to what Steem.io shows on the site.

On Average, 1500+ New Users on Joining Steemit But Majority Remains Inactive

Alarm bells should start ringing now because things are not looking good when we look at the data of daily new users. Here's the last 30 days data. I took rough average from this graph.

New Steemit Users
Source

If you look at the highest bar, you can see that more than 6000 people joined Steemit in a single day but more than 40 % never became active. On a daily basis, nearly half of users are lost.

There's a Steady Increase in Active Users but Overall Active Users are Less Than 7 % of the Total. Active Authors? Even Less!

Another alarming statistic this! Less than 7 % of all users (nearly 500,000 total) are active and rest are inactive. Nearly 30,000 users have stayed active daily in the past 30 days. Number of active authors is even less. Just 10,000!

Active Users & Authors
Source

A platform which rewards content has only 10,000 authors who are active out of about 500,000 accounts which signed up. We have a problem!

Majority of Steemians are at Low Reputation Scores

Obviously! We have a large army of people who are not creating any content. On average, only 10,000 people create content (posts/comments) daily. These are the people who receive rewards too and since receiving rewards is the only criteria of increasing reputation score, only a handful (considering huge user base) move on to higher reputation scores.

Reputation Wise Users
Source

For example, I have been fairly active in my 6 months of Steemit experience. As a result, I am now on 58 Reputation Score and with more activity and engagement, I have a goal to reach at least 60 by end of this year. May be this post will be enough to make that happen with your geenrous votes.

Dead Fish, Dead Fish Everywhere!

If you know about @steemitboard, you may be familiar with user levels as per their stake in the platform; which is the amount of Steem vested in Steem Power which corresponds to the voting power. Standard of measuring user levels is MVESTS a user has (it's basically calculated from the amount of STEEM POWER).

Dead Fish
Source

Do you see the user retention problem? Steemit has less than 500,000 users and almost 400,000 of them are DEAD! That is more than 80 % DEAD USERS with almost no stake or interest in the platform!

I hope I have been able to explain the problem in detail by now. As a concerned user, I will suggest some ways to retain users as well.

Solving The Retention Problem

From the above explained facts, we are at liberty to think that Steemit is not as attractive to new users when they join as it may have been when they first heard about it. Secondly, Steemit has a learning curve and people who have come far away know exactly what I am talking about. I do not wish to appear as blaming Steemit for lack of user retention. I know that people (most of them) want quick buck but do not wish to work hard or learn.

Nevertheless, the problem exists and it cannot be allowed to go on if Steemit is to make a name for itself in the billion-user internet companies. It is still to reach its first million and to retain most of what it already has.

Balancing The Voting Power

I think new users of Steemit are at an unfair disadvantage when it comes to voting power. By voting power, I mean the value of a user's vote. Steemit is a benevolant economy and to be a part of economy, everyone should be able to give as well as take. New users do not have much to give so they do not get anything.

That's why we see a staggering number of users dead or inactive, because they do not have much to offer because of their zero $ vote. Look at the graph by @arcange.

Voting Power Among Users
Source

From this graph and the earlier graph containing user level data, here's what can be concluded.

More than 80 % of users are dead fish (inactive) because their combined voting power is less than 1.67 % of the total.

With such a low stake, and such an unfair distribution of influecne, it is but natural that people do not stay active on Steemit once they have signed up.

Incentivize Being a New User

I suggest that the algorithm that determines voting influence (value of a user's vote) may be changed such that new users have some value attached with their vote immediately when they join. They should be able to give something to authors and commenters when they upvote.

This slight change may improve user retention on Steemit by a significant percentage. It will give meaning to a new Steemian that he or she can give something of value to another Steemian. 20 minnow votes won't mean $0.01 anymore but something more valuable.

Conclusion

I am glad to have almost finshed my first Utopian.io contribution and I am hoepful that this post will generate a discussion and fuirther improve the quality of the suggestion or present an even better solution.

I request you to particiapte in the comments. I have a habit of upvoting good comments to encourage healthy engagemnet on Steemit. Together we can improve ideas and work out solutions.



Posted on Utopian.io - Rewarding Open Source Contributors

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May be new users can be enabled to upvote with 0.01$ so that they know their upvotes mean something.. i, for one, have been active here for abt 1.5 months and my current reputation is abt to touch 53 with Voting worth 0.01$. May be a more lucrative voting power system needs to be introduced, which enables new comers to have upvote worth of 0.01$ at 100% VP.

I personally believe that when newbies start seeing some money (may it be just 0.01$), they will cling on to forum. I spent almost 45 days with 0$ value voting power and it was depressing. Not many people have this much stamina..

Exactly! I agree! I have seen you struggle through those $0 days and finally possess the magical wand of $0.01 now. I think the roadmap2018 post on my blog suggests rightly the adjustment of influence slightly in favor of newbies and minnows.

In this post, I talked about giving meaning; exactly what you said that $0.01 will mean something to newvises.

I think our voice is sane enough and it may be heard sooner or later.

Yess. Plus it will make newbies responsible curators right from the beginning of their steemit journey..

And newbies will be able to support fellow newbies initially, which will result in more people staying active on the platform.

Great research und overview implemented in this post!
I have the impression that unfortunately the developer/s doesn't care much about the activity on steemit.
It is definitely a problem that has to be solved.
Maybe a bit more voting power would be an first step.
It is something that has to be improved.

I just resteemed this post!

Thank you!

I think the initial voting power of some value, as suggested by you and also by a few others in the comments, is a great way to begin with.

The reward system is complex and to a new user or even old user can appear to be senseless and or unfair. The only reason that I stay here is that I do not currently see anything better. Simplification and equalization would help a lot to keep me around. It seems that most societies are eventually destroyed by elites having most of the power or influence.

It sure is and as I mentioned, there's a learning curve on Steemit and most people don't even try to learn.

While there's room for improvement, you're right that there's nothing better out there even to compare.

I have covered Steemit Reward System in thorough detail. Please have a look.

Your contribution can not be approved yet as you need to remove the following text
Resteeming and upvoting this post generously will help me in achieving my target of reaching at least 60 reputation score by end of this year. Please consider resteeming and upvoting. to reapply for approval. Thank you :)
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[utopian-moderator]

Thank you. I will remove the part and get back.

I have updated the contribution and removed the said part. Thank you for pointing out.

Thank you for the contribution. It has been approved.

You can contact us on Discord.
[utopian-moderator]

Utopian contributions are rewarded. Cloud you please tell me how?

I am 100% sure that giving more voting power to new users will encourage them making false accounts and self voting. What do you think?

Based on my 6 months observation, I have to agree. Not all but most people will do that. There is a roadmap2018 post on my blog which suggested limiting the number of self votes per day. I think putting a bar on self votes can solve the problem.

Hey @ilyastarar I am @utopian-io. I have just upvoted you!

Achievements

  • You are generating more rewards than average for this category. Super!;)
  • This is your first accepted contribution here in Utopian. Welcome!

Suggestions

  • Contribute more often to get higher and higher rewards. I wish to see you often!
  • Work on your followers to increase the votes/rewards. I follow what humans do and my vote is mainly based on that. Good luck!

Get Noticed!

  • Did you know project owners can manually vote with their own voting power or by voting power delegated to their projects? Ask the project owner to review your contributions!

Community-Driven Witness!

I am the first and only Steem Community-Driven Witness. Participate on Discord. Lets GROW TOGETHER!

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Up-vote this comment to grow my power and help Open Source contributions like this one. Want to chat? Join me on Discord https://discord.gg/Pc8HG9x

Thank you so much @utopian-io for the upvote and the comment.

I already voted your account for witness today! More power to you! 💪

It would be interesting to see similar figures from another blogging or social network platforms. For me, is not unusual that low active users / total rate.

Similar numbers can be found in, for instance:

  • open rate (OR) in email marketing campaigns
  • click through rate (CTR) in digital marketing campaigns (ie. google/FB ads)

I also wonder if the "Dead Fish" figure includes users that request an account but never complete the process. For example, when I requested access to steemit I had to wait 7 days to receive the confirmation. That can also affect, but in any case, this can be acting like a natural filter, avoiding users with low interest or motivation in adding value to our network.

Finally, I would also say that Steemit is still in its early days, having reached yet the "viral" point.

As a former active blogger, I have to agree with CTR and conversion rates. The problem here is that those who didn't convert to active users stay as dead users and their accts remain open. There should be a way to undelegate SP from them and get their accounts closed and removed from the list of accounts.

But it's blockchain and inherently immutable. I don't know what else can be done.

Another posting that shows you have your finger on the pulse of how to grow and interact here, love the idea of boosting the voting amount!

Thank you so much. I am also in favor of limiting the number of self votes per day. So, if the amount of initial upvote increases, people will have to vote others. Minnow votes will together make some amount for the authors instead of showing 20 votes and $0.03 payout.

I was told to do the self votes and did a few times but to me it felt wrong so I quit.

Steemit should move towards a more socialist model as compared to its currently capitalist model. Maybe one way is to assign a default starting upvoting power, like $0.01 to new users.

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