From reading the blog and replies in the comments there seems to be 2 different types of people.

Those who are willing to read

Compile a list of commonly ask questions and make a blog post answering them that you send to people when they ask a question. It will be shorter and less intimidating than the FAQ and it can go into further details directed towards the people you are getting to sign up.

When I first started I made a simple and short guide that I passed around when I notice someone was asking for help or was struggling. Now that is outdated and it was in address of certain types of people that I was encountering. But you can kind of see the types of people and who my target audience was.

There is a very long list of things that TimCliff had the community summit and he assembled found here. For those go getters that want a really long resource with lots of tips inside

Those that was visual aid:

Create another guide that includes links to visual aids. There are a lot of guides out there that have quite a few images to show and illustrations there point along with text. @Scrooger makes a few guides like that.

His animated text dividers guide has a list at the bottom linking a bunch of other guides. He covers a wide range of topics randowhale, post payout decreasing, formatting and editing, free text dividers, voting power explained (it’s a little outdated in voting theory), thumbnails fast and easy, Steemit notifications, many ways to gain following. Some of them could be out dated, They are however well written and include a lot of photos.

I don’t follow jerrybanfield. But I know he puts out a lot of videos and he focus on helping members of the community out with information. Perhaps someone will be willing to help you find videos that explain things that you then can include in the blog.

start a new hashtag

I don’t know how many people you are onboarding but I assume man power is the issue. So start a new hashtag and ask them to make blogs asking their questions under it. Those that want to help can use that hashtag and answer questions. More importantly make sure they know if someone helps them out they should upvote that persons comment. Once they know how to do something you should recommend they check out the hashtag and assist other new people like they are and be rewarded with an upvote from that person.

This creates a community, engages users to learn and then help others out while also giving them the opportunity to be reward for helping. It can solve the lack of man power over time, and help people be more fluent with how Steemit works.

I once in a while have people I follow post a blog asking for help in regarding things. It really is the best way of getting help is just by asking. Creating a place where people will know to check for questions makes it easier for them to be found.