STEEMJET HUMAN RESOURCE/CUSTOMER CARE DEPARTMENT: ROLES, FUNCTIONS AND EXPECTATIONS
Hello fellow Steemjetters, I bring you greetings from the crypto space. This is going to be a long post, carefully take your time to go through it.
Ten days ago after our boss @dimimp made a POST about the Steemjet Space Force Launch Codes, the ball was set rolling for the emergence of brilliant innovations, steem powered ideas and proper documentation of Steemjet activities.
designed by Human Resource/Customer Care dept
Thereafter, to achieve a more organized community, @empato365 and other members of the SF 1; @lordjames, @deandaniel and @mbj met, brainstormed and came up with a chart that separated the delegates into 9 departments with the sole aim of working together as a team to achieve a common goal for the ultimate benefit of Steemjet community. You can find out more details from HERE from a post made by @empato365.
One of the 9 departments formed is the Human Resource/Customer Care, and in this post I'll be highlighting our roles, duties, what the community should expect of us, as well as what we do expect from the community.
For some of us that have a knowledge about the Human Resource department, we know that any company or organization without this department or its alternative is likely to fail or collapse in the long run, as workers' welfare is always amongst top priorities of any successful organization or establishment.
Image by @sweetim
Currently, the Human Resource department consist of three members who are all delegates; @ungest, @ninoh22 and myself as the head.
The vision of Steemjet is global steem adoption, and as such it is imperative to have a functional unit that will oversee the needs and welfare of our members who are working tirelessly to take steem and other cryptos to the ends of the earth. The department is saddled with these responsibilities and more.
We have the product, the product knowledge and customer service to give, our members are our customers, and we are their business partners. We're ready to make your dreams come true, because we believe in you and we believe in the Steemjet vision.
Our boss @dimimp, equally believes in us and believes in the Steemjet vision and in the community to succeed beyond cultural, religious, societal and technological boundaries, and that's why he said this....
Steemjet employees are the best examples of human advertisement that teach the world that crypto can make your dreams come true, and steem is unique among all cryptocurrencies.
The Vision of Human Resource Department
To create a friendly working environment to all Steemjet members and delegates, so as to give all the opportunity to explore their talents and potentials without feeling oppressed or intimidated, and create a sense of value for everyone to enable them work effectively towards the realization of the ultimate goal of global steem adoption and dimensional marketing.
Image by Human Resource Department
Our Mission
We will promote and teach steem and other cryptos in schools, markets, communities etc. With Steemjet community as our focus, where we shall document and update vital information about our members, keep records of their progress and challenges, help organize and sponsor Steemjet meet-ups across the globe, resolve conflicts amongst members, drive and sustain meaningful communication and promote love and unity in the community.
Our Roles
I am strongly of the belief that everyone has something to offer. Just like in movies, every actor plays a particular character called role.
In the Steemjet community, we have roles, and with the support of the community we'll deliver them successfully.
- Creation of Steemjet Database
Currently we have about 70 delegates and over 300 members of the Steemjet community. But sadly, many members are yet to know other members, many delegates are yet to know other delegates of the community.
We cannot fly our Jet at a higher dimension if we don't know how many people are onboard.
- We need to know the total no. Of members we have per time.
- We need to know how many of the members are male and how many how females.
- We need to know how many members are onboard at a particular location.
- We need to know when a new airport has been established. (A member coming onboard from a completely new location)
- We need to know when a member will celebrate his/her birthday and the birthday of a Steemjetter coming up next.
- We need to know how many Steemjetters are celebrating birthday in a particular month, so we can plan ahead and throw a Steem bath party for them.
- We need to know other Steemjet members who stay within the same location with us in our country for the purpose of Steemjet meet-ups.
Asides that, the Steemjet database will help us to make statistical analysis and statistical inference about the community and towards the growth of the community.
We have started collating the details of everyone (both members and delegates) in the community. We're currently creating a Steemjet database for the entire community, to help us achieve this faster, there's a Steemjet registration form online, we've created with the purpose of making it easy for everyone to submit the needed details.
Click HERE to register so we can get your details and update it.
Below is a table showing the details of members, we've collated so far; their usernames, dept., rep, sex, location and birthday. The table is incomplete, those with incomplete details are those who are yet to fill the form and those who are not even aware of this yet, and so we're also creating awareness through this post so no one will be left out.
Continuation of the table above
15 persons have filled the form so far successfully. Only one person @aideedavies had a challenge with photo upload of which will be resolved.
Those who have registered successfully so far include; @lordjames (the pilot), @empato365 (the money man), @penking (our Chief auditor), @vheobong (super duper woman), @mydivathings (the diva lady), @ninoh22, @fidelmboro (leader), @ungest, @jesse12, @enstei1, @dhayor, @mannyz, @aideedavies, @sirdeza and @joshuaetim.
From those who have registered so far, we found out that 78.6% are males, while 21.4% are females. We missed two birthdays celebration last month and we also have two birthdays of steemjet members coming up in December. So far, a greater percentage of Steemjet members are found in Nigeria while we have others from India and Pakistan.
N/B: Please do well to fill the form to help us update a complete database in our next publication.
Note the following
The table above is incomplete, please if your name is not there at all, whether as a delegate, member or intending member, do well to drop a comment below, let us know so, we do update it in our next publication.
If your name is on the table above but your details are not complete, click HERE to complete your details so we'll update it.
I'm aware that some persons belong to two departments. As such, not stating your other department in the table above does not erase the fact that you belong there.
If you notice any mistake or error in your name or details. Do well to call our attention to it in the comment section.
Here is a simple guide to guide step on how to fill the registration form.
Enter your email address and click on next
If you're a new member, click on "Yes" under Newbie, if you're not, click on "No".
Username: Enter your steemit username, you don't have to add "@".
Click on male or female depending on your gender, you can't be both or none. Then enter your current steemit rep.
Location: here, we're interested not just in your country, but in your specific location. Type your location, and then add your country. E.g Lagos, Nigeria. This will really help us to know how members are at a particular location for the purpose of Steemjet meet-ups.
Department: Click on the department you belong, if you don't have a department yet. Just click on others or just leave it blank.
Date of Birth: Here, we're not interested in the year, as many may not wish to disclose it and that's understandable. Just enter your correct birth month and day, you can pick any year you like.
Image: Just upload one good personal picture of yours that we'll use for your profile and birthday celebration.
Click on submit, and you're done. That's all.
- Organization of Steemjet meet-ups
Meet-ups helps to grow a community. It bridges the gap between the strongest and the weakest within a community. Meet-ups is where virtual love becomes touched and felt.
We shall be organizing meet-ups at different locations across the globe.
The sole aim will be to teach cryptos and steem to Steemjet members and prospective Steemjet members. In addition, it will be for purpose of meaningful interactions, rapport, discussions, sharing of ideas and more on how the community can move forward. People outside the community will be invited, so as to help get new members onboard.
Pictures and videos will be taken, documented and shared for other members who weren't at the meet-up to see.
- Conflict Resolution
We don't wish for any conflict to occur or exist. But conflict is natural and is part of the human nature. We are saddled with the responsibility of resolving any form of conflict within members of the community.
We all come from different backgrounds, and our thoughts, views, opinions, perception, education and training varies. As such, once in a while there might be a misunderstanding or a clash of opinions or interests. When you encounter any of these, do well to forward all your complaints to the Human Resource department. We'll see how to resolve the issue, if it is beyond us, we shall forward it to the SF 1 members, if it's beyond them, they will forward it to our boss @dimimp.
Like yesterday, someone contacted us and complained that he's being owed SP delegation. So feel free to always forward your complaints to us.
Please never allow your personal grieviances to override the overall interest of the Steemjet community at any point. Don't go and make a post about anything you're uncomfortable with concerning the community, in an attempt to shame her. it's our community, let's protect it.
We may be different and come from different places, but we now share a common ground which is Steemjet. That's our family, and that's where we belong.
- Birthday Celebration
With the Steemjet database, no member would need to remind us of his/her birthday as we'll be keeping track of them as well as create publicity concerning it when due.
On the birthday of a particular member, every other member of the community shall send at least 0.1 SBD/Steem to the celebrant. The minimum is 0.1 SBD, you can send beyond that if you wish so. This is just my thought and is subjective to the agreement of the community. I would love to know your thoughts about this.
Image by Human Resource department
In addition, the Human Resource dept., shall send birthday gift in form of SBD/Steem to the celebrant. This will make the member feel more valued as well as make him/her to develop a greater sense of belonging in the community.
Maintain and Update Records
We will continue to keep records and update information about the size of our community, based on membership strength as well as information on the activities and progress of the community. We shall keep everyone updated on weekly/monthly basis on the number of newbies onboarding our aircraft. This will help us measure the growth of our community in terms of size.Discord Party Show/Curation
We shall organize and host a weekly discord show every weekend by Saturday at 20:00GMT (subjected to the decision of the community) in the Steemjet discord channel.
In the show, we shall get to discuss with fellow members of the community on the successes as well as different challenges they might be facing with their steemjet project. We'll find out about how they're faring and how they spent their week. We shall also look out for Steemjet posts that have not receive good curation and curate it. There shall also be music, freebies and give away in form of SBD/Steem to help everyone afford a bottle of chilled Kunu drinks and party hard.Creation of Steemjet Website
I personally see Steemjet as a business. And business is a people game. Business and communities are driven by people and interrelationships.
Why do we need a website?
We need to have an online presence on other platforms. Our vision is global steem adoption. To achieve this, we need to take the awareness outside of Steemit to the forgotten corners of the world, to stage a massive movement and get plenty people join us onboard.
How can people have access to our products and services?
By having access to our website. Our website will have different web pages highlighting the different services available on steemjet, people will get to learn about cryptos, steem and Steemjet through our Website. And then, they'll take the next step of getting registered on Steemit so they could get to join our community officially.
With our website, the steemjet community will be accessible around the clock from any part of the world. With just a click, people can sit at the convenience of their homes and learn about steemjet and all the projects ongoing in the steemjet community.
This will present people with an opportunity to leverage on to attain financial freedom. Also by building a website for steemjet, we will increase our credibility and trust as people tend to have more trust for the products and services they find online on a website.
We will also extend our awareness strategy to other social media platforms like facebook, instagram and twitter about steemjet.
@ninoh22 and @ungest will be be working towards developing a quality website for steemjet.
What The Community Should Expect From Us?
The community should expect us to carry out our roles. Just like it has been outlined, and deliver our job effectively. Where they feel we're underperforming, they should feel free to call our attention to it.
What We Expect from The Community
All we expect from the community is cooperation. We need your cooperation to succeed, we also need your ideas and contributions. If we request of you to do anything, please do for the ultimate benefit of the community.
Proposal To @dimimp From Human Resource /Customer Care Department
For the Human Resource/Customer Care Unit to function efficiently and effectively, we'll need the following items below for the task ahead
N/B: C&M means Cost of creating and Maintenance, the 70 ID cards will be in designed in soft copies for the 70 delegates carrying their usernames, passport, department and designation, the birthday/discord giveaways will be for the entire year.
A Call For Recruitment
The harvest is plenty, and the labourers are few. We're just 3 guys in the department, we'll need 2 additional talented ladies with fine voices to join us, whether you're a delegate or non-delegate, you're free to apply.
You must have the following skills; ability to analyze information, problem solving skills, conflict resolution skills, multitasking and customer service skills. If you have interest, do well to indicate in the comment section below.
@ungest shall direct you on what to do regarding your entries in our next publication. Our next publication shall be on @ungest's blog.
We are open to questions, suggestions and contributions. Do well to leave them in the comment section, we'll carefully attend to them.
Thank you for reading patiently to the end. It took me 9 hours to write and work on this publication.
Steemjet- On the wings of superstars, we are words and steem.
@joshuaetim
setting boundaries... SF 5
great work my friend! I gave you a contract extension.
I love these inititives! ALL of them have value, and I see no wasted efforts so far. Amazing job. Believe, me I tried to poke holes in your plan and it does look like you considered all main points going forward. Yes I can see the value in these initiatives and thank you for putting in the thought required to come up with these solutions. Excellent forward thinking and problem solving analysis, and conclusions! I am so proud of you and your team!!!
I approve this budget, so who should I send the steem to?
As soon as these tools/plans are implemented, I will be awarding promotions to you and any other superstars who were integral to this process!
I have been hiring people like crazy without much thought in how I will manage to be able to evaluate all of them, and these will be effective tools for tracking employee progress!
thank you very much @dimimp for approving our proposal, we will work for the community than what you expect.
you can send the steem to @joshuaetim the head of department.
#steemjethumanResourse
#steemjetcare
#sf7.
Thank you so much my boss @dimimp, I consider it a rare privilege to work for you and the entire steemjet community.
Thank you for the contract extension
Thank you for approving the proposal of Human Resource department
Thank you for appreciating hardwork, excellence, sacrifice and pain.
Thank you for the promise of promotion for myself and for my team members.
Thank you for calling me friend, it made me feel more like a brother and business partner to you.
Concerning this...
I was waiting for the steemjet pilot to give his opinion since you already asked him in the post you've made about us, and he has approved that you send it directly to me.
This wouldn't have been possible without the support of my able team members @ungest and @ninoh22. We're hiring 2 females to join us because the work is enormous, and I'll notify you about this once we screen our applicants and get the qualified ones.
I'll make a post to show all the items and gadgets we'll purchase for the purpose of accountability and records.
Thank you
profchydon was working on some of this I think, I don't want to do the same work twice, make sure you guys all coordinate. I am almost finished hiring (2 more posts to go until I am caught up!)
Wanted asking when some post would be reviewed , like the contest which we embarked on like for myself seeing the future i respected myself not posting designs on your blogs but instead i submitted directly to SF1 @mbj , but it seems you've not seen most of our work. please @dimimp check into it, cos in here am anewbie and have not enjoy steem and also know what it can do.
Thank you
Copied that boss @dimimp
You deserve it bro.
Congratulations.
Thank you @deandaniel, I appreciate.
Great work @joshuaetim. This post shows that you clearly understand what your assignment in the steemjet force is. Thanks to @Dimimp for this opportunity he availed you to showcase your skills. For the two females you planned on hiring to relieve you and members of your crew the burden that comes with your responsibilities, I'd like to be a part of the team as this area (human resource) really captures my interest. I'm a good listener and got a high level of patience. I've got good communication skills at both oral and written levels respectively. Looking forward to a favourable response from you and the entire team.
Excellent organization that is being done by this department, there is no doubt that this registration will allow to observe effectively each of the members of the company.
I've been working as a spokesperson for STEEM for a while, and I'm excited about getting more people into steemit; And of course since I met STEEMJET my work has intensified.
Thank you for your remarks @josemiguel
Hope you've filled the Steemjet database form, I would like to know your exact location for the purpose of steemjet meet-ups. Your services as a spokesperson may be required for meet-ups.
Excellent, I am from Venezuela and well I would like to live that experience, @jogreh is also from these lands and certainly once we attend a meetUp event.
Good to know that I've got another friend and Steemjet brother from Venezuela @josemiguel. Please do well to update your details on the Steemjet database above, if you've not done that yet.
My record in the database is ready, if I could confirm it would be perfect ... greetings from this land full of hope and fighting people.
Helo boss @joshuaetim, I have gone through the Roles of the department and also the mission and I find it very great.
I desired to be hired to work with your team as i have the desired skills in ability to analyze information, problem solving skills, conflict resolution skills, multitasking and I believe with me on the team, steemjetters would come to love and appreciate our work as i aim to help STEEMJET achieve its vision.
I have already made some contacts and inquires with @ungest.
Thank you as i anticipate your response!
Longlive the team!
So, after thoroughly scrutinizing this post, I feel I am qualified and I write to be hired for this position in the Human Resource Department....
I have worked in the Human Resources team for close to a year now and I also have a very good voice which our very own @dimimp can attest to.
I am filling the form asap and would be available for further scrutinizing/questioning to rove my claims.
Thank you very much for the opportunity
@joshuaetim from the way you take your duties more seriously I have to firmly believe and trust that you can do this and the community also has high hopes on your responsibility. You are doing a great Job man.
Thank you @empato365, you inspire us and I appreciate all you do for the community.
Great job my friend
Thank you brother, I appreciate
@Joshuaetim
For a minute I paused to ask myself how you and your team managed to come up with such good ideas, but remembered y'all re erudites.
Sincerely, brilliance radiates all over this post, and I pray for more wisdom to help you and your team accomplish this great tasks you have started.
There's so much joy, satisfaction, and reward in the Steemit community as a whole and the world should get ready, cos the boss, @dimimp together with his steemjet community ain't stopping until it is heard and felt everywhere in the world!
@deandaniel as my leader please pass our request to @dimimp for consideration.
I believe my team members @ungest and @ninoh22 will feel encouraged to read these words of yours.
Steemjet is a community that is filled of the smartest and most talented set of young people in the world, and we're all working to ensure that the ultimate goal of Steemjet community is realized. And that the efforts and sacrifices of our boss @dimimp will not be in vain.
You guys just prove to us that steemjet has got the smartest Young peeps on here and this is highly commendable.
Trust me when I say the efforts of @dimimp and his team, will never be in vain in the end, watch out!
Great effort. I'm interested in the recruitment. I have also been bringing up the idea of a curation show on discord but @dimimp wasn't able to view the post and give a go-ahead, that's one of the things I find as a challenge in the community
this is the reason why we have Human resoures and customer care, so as to pass any information that is not been noticed by the boss @dimimp to him, and now we are proposing a website that will have 24/7 customer care, in which all members of the community we be able to chat with us and pass any vital information to us and we pass it across to the appropriate department.
as per your interest in the recruitment, we will get back to you as your request is noted.
#steemjetcustomercare
#steemjetHumanResource
Yeah @steemjetcontest is on the show already.... I like the concept.
We've taken note of your application. I shall discuss with my team members about this, and we shall get back to you as soon as possible.
Concerning the issue you've raised about the show, I'll do well to go through your blog to look out for the post and by the time we get started with show, you may likely be on the wheels of steel with us anchoring it.
Concerning the post, @dimimp will definitely get to see it and will surely give you a reply, you know he's always engaged with so many things concerning the steemjet community and barely has time for himself.
hello @joshuaetim, I really love the iniciatives you are presenting here, is imperative to know everyone who is part of your steemjet family, and this is the way to do it. My form is already sended...
Friends @jogreh @josemiguel @rosetargaryen @banymaracara. Look here, you need to fill this too.
Thank you @gacorniel, and thank you for calling your friends' attention to this too.
Tour welcome @joshuaetim we are a family here in #steemjet and we have each others back. I think it is important that we know everyone on board.
Bravo Head of Dept @joshuaetim.it is a long post but it is all worth it. Lemme start by commending your good work. Clearly you are ready for business and @dimimp is proud of himself for making the right decision to pick you to head this team. Particularly liked the way you outlined roles,responsibilties and expectation. We need all of that for good accountability. Excellent ideas from the dept as it will go a long way to making members feel catered for.
Lemme stop here and use the service of the dept as my name is not there and I am always happy to be associated with steemjet especially from the health angle. Thanks HOD
Please do well to fill the Google form provided above @jazicothyrus, we'll make sure to input your name, thanks for calling our attention.
From the HUMAN RESOURCES Department
Yeah, you really captured where we're heading....
The welfare of the members of the steemjet community is our topmost priority. We'll strive to ensure that everyone is being carried along along.
Else, what is the usefulness of a community if it cannot protect the weakest of her members?
Sorry about the oversight @jazicothyrus, we've taken note of it. I'm glad you've filled the registration form. We'll update your details in our next publication.
I'll do well to contact @peterakpan, head of the medical team to recruit you in the medical unit. Thank you Great medic for stopping by.
It will be an honour to serve the community in my own little way!!
We will be delighted to have you join us
@joshuaetim
this is real great, this shows we are ready and up for the task. Am proud to be a member of this department. we are going places.
In addition to the website for steemjet, the website will have 24/7 live chat for members of the community to be able to reach out to the SF that will attend to steemjeters who have one or two information for the community, and any member who have message for the steemjet head of departments can easily contact the live chat.
this website will have all the 9 department categoris in steemjet, in which all latest update of the department will be publish. All work done by the department will be publish as well on this website, this is because, there are always flood of messages on steemjet page which some steemjeters find it difficult to see, due to low gig RAM of mobile phone.
futhermore, all latest news about steemjet posted by @dimimp will be publish on the website for just one click for members to read and get updated, because some are yet to know the aim and objective of the community.
@dimimp will be happy to see his people at work.
#steemjetcustomercare
#steemjethumanResource
#SF7.
This is a very beautiful idea. And you really made an excellent point here....
I think this idea will also help to increase traffic on the Steemjet Website, as many people across the globe will continue to troop in to feed the products and services of the Steemjet community and amass wealth of crypto knowledge for themselves. Then eventually, they'll end up signing up on steemit, and then get to join our community officially.
I would like to apply!
we will like you to fill the google form in the application above, and give us details about yourself.
The link?
Click here
Done!!!