Is there any experienced Lawyers on here that could tell me if this is a case against Poloniex .com

 15 of 176 

Re: [#203218] withdrawel never showed up to my other wallet and your mods ban me instead of help me

Inboxx

Poloniex <[email protected]> 

Jun 14 (8 days ago)to matt_shaeffer2, me Hi matthew shaeffer,
 Sorry for the delay. I have asked an engineer to look into this withdrawal.

Best regards,
 Michael  
Poloniex Support
  
Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218
  

    

On Sun, 11 Jun at 12:16 PM           ,  matthew shaeffer <[email protected]>  wrote:           When will my FCT be credited and now I want compensation , Reverse every fee from the last month or double
 FCT owed to me ~ I am building a case for my lawyer now
  

203218:99374

Poloniex <[email protected]> 

Jun 14 (8 days ago)to matt_shaeffer2, me Hi matthew shaeffer,
 This withdrawal was successfully processed on Jun 06 2017 07:53:35 GMT - as can be seen in the block explorer: https://explorer.factom.org/tx/556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112  
If you have had trouble receiving funds in a different account  please submit the details of the destination account which has an FCT  deposit address of: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX

[email protected] Matt Shaffer <[email protected]> 

Jun 15 (7 days ago)to Poloniex ty  very much ~ txid number shows never made it on blockchain and also they  can check my withdrawal history shows complete but on my other poloniex  wallet show no deposit in history . Have a good day

Poloniex 

Jun 15 (7 days ago)to matt_shaeffer2, me Hi matthew shaeffer,
 The link I provided shows that it did in fact make it to the blockchain.
https://explorer.factom.org/tx/556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112
If you have had trouble receiving funds in a different Poloniex account please submit the details of the destination account which has an FCT deposit address of: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX

[email protected] Matt Shaffer <[email protected]> 

Jun 17 (5 days ago)to Poloniex Then why have I not received them here is both my accounts look at them both ,
 

Withdrawal History

Export Complete Withdrawal History    Status Coin Amount    Complete FCT 8.42046269   2017-06-06 11:51:53  Address: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX Txid: 556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112   thats the withdrawal  [email protected] ~ here is my other account where is my deposit and where are my fct ~ [email protected] ~ I would appreciate my fct ~ This has been over 2 weeks now , I would like compensation also for my time and aggravation ~ 

All coins deposited to and withdrawn from your Poloniex account

Looking for your Trade History?

Deposit History

Export Complete Deposit History    Status (Confirmations) Coin Amount    Load 10 more rows  Complete  BTC 0.02159154    2017-05-24 06:26:07  Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 6f2246ec8774a257982d811628eefab58e896506863b7068a0c6b2be9ef28592   Complete  BTC 0.03306213    2017-05-19 23:59:41  Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 286a8098cb1bffe9acdabdbda8f6cd964affebd107a586ee16c955bea86f9de8   Complete  BTC 0.06621786    2017-05-16 04:34:16  Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 3c21ac5a1d32500e3da47ef785a8c3bcd8e0c8d9897b07d181c3c92ea78420d3   Complete  BTC 0.03306213    2017-05-13 02:40:01  Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 8cdb1d59df0c848dafb2ce72ead0f767f1e10c2e2455f411263656075137df31   Complete  BTC 0.03306213    2017-05-12 02:31:10  Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 2df2e6226d0be1a09f1d287375dbeb3027cb6d0c9a549b9174b453f504cc4825  
where is  my deposit ~ credit my account my fct ~ pull up my history , shows  withdrawal but it never got deposited ~ Credit it today ~ 

[email protected] Matt Shaffer <[email protected]> 

Jun 17 (5 days ago)to Poloniex FCT Factom 0.00000000 0.00000000 0.00000000 Deposit Withdraw     Your Factom Deposit Address  FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX   Show QR Code     After making a deposit, you can track its progress on the Deposit & Withdrawal History page.  

[email protected] Matt Shaffer <[email protected]> 

Jun 17 (5 days ago)to Poloniex where are my fct ~

On Sat, Jun 17, 2017 at 9:26 AM, [email protected] Matt Shaffer <[email protected]> wrote:

FCT Factom 0.00000000 0.00000000 0.00000000 Deposit Withdraw     Your Factom Deposit Address  FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX   Show QR Code     After making a deposit, you can track its progress on the Deposit & Withdrawal History page.   
On Sat, Jun 17, 2017 at 9:23 AM, [email protected] Matt Shaffer <[email protected]> wrote:
Then why have I not received them here is both my accounts look at them both ,
Withdrawal History
 Export Complete Withdrawal History    Status Coin Amount    Complete FCT 8.42046269   2017-06-06 11:51:53  Address: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX Txid: 556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112   thats the withdrawal  [email protected] ~ here is my other account where is my deposit and where are my fct ~ [email protected] ~ I would appreciate my fct ~ This has been over 2 weeks now , I would like compensation also for my time and aggravation ~ All coins deposited to and withdrawn from your Poloniex account
Looking for your Trade History?
 Deposit History
 Export Complete Deposit History    Status (Confirmations) Coin Amount    Load 10 more rows  Complete  BTC 0.02159154    2017-05-24 06:26:07  Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 6f2246ec8774a257982d811628eefab58e896506863b7068a0c6b2be9ef28592   Complete  BTC 0.03306213    2017-05-19 23:59:41  Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 286a8098cb1bffe9acdabdbda8f6cd964affebd107a586ee16c955bea86f9de8   Complete  BTC 0.06621786    2017-05-16 04:34:16  Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 3c21ac5a1d32500e3da47ef785a8c3bcd8e0c8d9897b07d181c3c92ea78420d3   Complete  BTC 0.03306213    2017-05-13 02:40:01  Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 8cdb1d59df0c848dafb2ce72ead0f767f1e10c2e2455f411263656075137df31   Complete  BTC 0.03306213    2017-05-12 02:31:10  Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 2df2e6226d0be1a09f1d287375dbeb3027cb6d0c9a549b9174b453f504cc4825  
where  is my deposit ~ credit my account my fct ~ pull up my history , shows  withdrawal but it never got deposited ~ Credit it today ~

On Thu, Jun 15, 2017 at 10:26 AM, Poloniex <[email protected]> wrote:
    Hi matthew shaeffer,
 The link I provided shows that it did in fact make it to the blockchain.
https://explorer.factom.org/tx/556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112
If you have had trouble receiving funds in a different Poloniex account please submit the details of the destination account which has an FCT deposit address of: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX
Best regards,
 Michael  
Poloniex Support
  
Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218
  

    On Thu, 15 Jun at  4:55 PM           ,  [email protected] Matt Shaffer <[email protected]>  wrote:           ty very much ~ txid number shows never made it  on blockchain and also they can check my withdrawal history shows  complete but on my other poloniex wallet show no deposit in history .  Have a good day
   
On Wed, Jun 14, 2017 at 12:43 PM, Poloniex <[email protected]> wrote:
    Hi matthew shaeffer,
 This withdrawal was successfully processed on Jun 06 2017 07:53:35 GMT - as can be seen in the block explorer: https://explorer.factom.org/tx/556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112  
If you have had trouble receiving funds in a different account  please submit the details of the destination account which has an FCT  deposit address of: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX    
Best regards,
 Michael  
Poloniex Support
  
Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218
   

     On Wed, 14 Jun at  7:17 PM           ,  Poloniex <[email protected]>  wrote:               Hi matthew shaeffer,
 Sorry for the delay. I have asked an engineer to look into this withdrawal.

Best regards,
 Michael  
Poloniex Support
  
Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218
  

    On Sun, 11 Jun at 12:16 PM           ,  matthew shaeffer <[email protected]>  wrote:           When will my FCT be credited and now I want compensation , Reverse every fee from the last month or double
 FCT owed to me ~ I am building a case for my lawyer now
  
 
  
 

 
 203218:99374

 

Poloniex 

Jun 17 (5 days ago)to matt_shaeffer2, me Hi matthew shaeffer,
 Thank you for this information, now we have the what need to assist  you. The reason for the confusion is that this was not a withdrawal  issue from your account but a deposit issue to a different account. As I  understand it:
The withdrawal from [email protected] succeeded, The deposit to [email protected] failed to credit.
I will ask an engineer take a look at why the deposit to [email protected] did not credit.

Best regards,
 Michael  
Poloniex Support
  
Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218
  

  203218:99374

[email protected] Matt Shaffer <[email protected]> 

Jun 18 (4 days ago)to Poloniex Ty  and sorry for the confusion , I guess it was my fault for filling the  ticket out incorrectly and ty for helping resolve this issue ~ 

[email protected] Matt Shaffer <[email protected]> 

Jun 18 (4 days ago)to Poloniex Different  ? Because you are very helpful and ty for that and your time ~ BCN ~  Wallet any word / ETA on when be active / not disabled ? TY and have a  good night/day.

[email protected] Matt Shaffer <[email protected]> 

Jun 19 (3 days ago)to Poloniex Any  word/ETA on my FCT getting credited to me and also BCN wallet when will  it not be disabled , I am dead in the water until Poloniex fixes these 2  issues ~ thx you

[email protected] Matt Shaffer <[email protected]> 

Jun 19 (3 days ago)to Poloniex The  only frustrating thing , Not your fault but this is how I pay my bills  and live , It would suck if someone took weeks of your pay away from you  if makes sense please correct the bcn wallet and credit my FCT 

[email protected] Matt Shaffer <[email protected]> 

Jun 21 (1 day ago)to Poloniex Whats  goin on with the FCT I am owed , this is not in a timely manner ~ you  have all info , shows I never received my coins ~ What is the hold up ~  and also eta on bcn wallet ~ Next step is my Lawyer.

[email protected] Matt Shaffer <[email protected]> 

Jun 21 (1 day ago)to Poloniex Over 3 weeks now is nonsense ~ 

[email protected] Matt Shaffer <[email protected]> 

Jun 21 (1 day ago)to Poloniex Look  at all my trading fees in trading ~ I want every day that you guys held  my FCT Those fees for the days My Fct held from me credited back ~ 21  days of fees so far need to be returned to me as well ~ I will forward  this to my lawyer actually ~ But I know the laws also ~ I am within my  rights as member/user of poloniex not entitled service fees if the  service is not there and costing me money which it is now like my  previous emails stated which nothing has been done even after your email  saying you have all info you need to correct your guys issue ~ so from  that day 22 days its past midnight every fee from every trade needs to  be credited back to me as well ~ If you can send the main person in  Poloniex ~ Owner / ceo etc . Would be appreciated ~ I am entitled to  that info to contact them and I am owed those FCT and fees for everyday  this issue has been re credited.

[email protected] Matt Shaffer <[email protected]> 

Jun 21 (1 day ago)to Poloniex Forward this to whoever is in charge and have them contact me ASAP

[email protected] Matt Shaffer <[email protected]> 

Jun 21 (1 day ago)to Poloniex Why  am I not getting service still after you have all info to correct  Poloniex mistake on wallets and blockchain ~ I sent from correct wallet  to correct wallet ~ re looked at support ticket and it was filled out  correctly from the start even though you were confused and got it  backwards it is actually both though categories in sense , This is a  withdrawal and deposit issue ~ Withdrawal said complete but never went  through which is shown in email that never showed up in deposit history  and you asked for the wallet Id's even though my emails are linked to my  accounts and you never verified from that info which would of taken  seconds ~ Mods use to check it in trollbox if asked ~ so I emailed the  wallet Id's and you replied ty, and you have all info now to correct the  issue (which is way beyond in a timely manner , which is costing me  money and I am not being properly serviced and Poloniex's negligence is  making me  suffer financially created stress and high states of anxiety  from Poloniex lack of running a service / company/platform is now  holding my money / FCT / Currency which is my money being held which  Poloniex clearly states that they never hold ones money is costing me  money while they poloniex is even more crippling me by trading fees  which I got charged for my missing money / currency that Poloniex is now  making money on through there programs ~ I need to know why my currency  is not released and since there is a breach in poloniex's own terms and  condition / there own rules ~ which has and his hurting me literally  and fees taken from me with the service the fees are taken for are not  provided ~ I am now requesting that every day Poloniex is holding my  money making money and crippling me and hurting me that every fee in  that time frame is reversed and credited to they propper wallets and  email me a print out inventory list so I can verify with my Lawyer that  Poloniex actually sent my currency and is not holding/stealing or  borrowing which is called lending which also makes 25% or less and even  more per day that is lent. I also would like email address to the main  person in charge of Poloniex ~ 23 days now and you have all info and  documentations and acknowledged that is all info needed showing that my  money never made it and easily fixed ~ I am lost for words , I need my  Fct and fees for last 23 days credited back to me. 

[email protected] Matt Shaffer <[email protected]> 

7:02 PM (5 minutes ago)to greg Forwarded conversation
Subject: Re: [#203218] withdrawel never showed up to my other wallet and your mods ban me instead of help me
------------------------

From: Poloniex <[email protected]>
Date: Wed, Jun 14, 2017 at 12:17 PM
To: [email protected]
Cc: [email protected]

    Hi matthew shaeffer,
 Sorry for the delay. I have asked an engineer to look into this withdrawal.

Best regards,
 Michael  
Poloniex Support
  
Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218
  

    

On Sun, 11 Jun at 12:16 PM           ,  matthew shaeffer <[email protected]>  wrote:           When will my FCT be credited and now I want compensation , Reverse every fee from the last month or double
 FCT owed to me ~ I am building a case for my lawyer now
  

203218:99374
----------
From: Poloniex <[email protected]>
Date: Wed, Jun 14, 2017 at 12:43 PM
To: [email protected]
Cc: [email protected]

     Hi matthew shaeffer,
 This withdrawal was successfully processed on Jun 06 2017 07:53:35 GMT - as can be seen in the block explorer: https://explorer.factom.org/tx/556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112  
If you have had trouble receiving funds in a different account  please submit the details of the destination account which has an FCT  deposit address of: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX
Best regards,
 Michael  
Poloniex Support
  
Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218
  

  
----------
From: [email protected] Matt Shaffer <[email protected]>
Date: Thu, Jun 15, 2017 at 9:55 AM
To: Poloniex <[email protected]>

ty  very much ~ txid number shows never made it on blockchain and also they  can check my withdrawal history shows complete but on my other poloniex  wallet show no deposit in history . Have a good day

----------
From: Poloniex <[email protected]>
Date: Thu, Jun 15, 2017 at 10:26 AM
To: [email protected]
Cc: [email protected]

     Hi matthew shaeffer,
 The link I provided shows that it did in fact make it to the blockchain.
https://explorer.factom.org/tx/556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112
If you have had trouble receiving funds in a different Poloniex account please submit the details of the destination account which has an FCT deposit address of: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX
Best regards,
 Michael  
Poloniex Support
  
Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218
  

  
----------
From: [email protected] Matt Shaffer <[email protected]>
Date: Sat, Jun 17, 2017 at 9:23 AM
To: Poloniex <[email protected]>

Then why have I not received them here is both my accounts look at them both ,
 

Withdrawal History

Export Complete Withdrawal History    Status Coin Amount    Complete FCT 8.42046269   2017-06-06 11:51:53  Address: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX Txid: 556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112   thats the withdrawal  [email protected] ~ here is my other account where is my deposit and where are my fct ~ [email protected] ~ I would appreciate my fct ~ This has been over 2 weeks now , I would like compensation also for my time and aggravation ~ 

All coins deposited to and withdrawn from your Poloniex account

Looking for your Trade History?

Deposit History

Export Complete Deposit History    Status (Confirmations) Coin Amount    Load 10 more rows  Complete  BTC 0.02159154    2017-05-24 06:26:07  Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 6f2246ec8774a257982d811628eefab58e896506863b7068a0c6b2be9ef28592   Complete  BTC 0.03306213    2017-05-19 23:59:41  Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 286a8098cb1bffe9acdabdbda8f6cd964affebd107a586ee16c955bea86f9de8   Complete  BTC 0.06621786    2017-05-16 04:34:16  Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 3c21ac5a1d32500e3da47ef785a8c3bcd8e0c8d9897b07d181c3c92ea78420d3   Complete  BTC 0.03306213    2017-05-13 02:40:01  Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 8cdb1d59df0c848dafb2ce72ead0f767f1e10c2e2455f411263656075137df31   Complete  BTC 0.03306213    2017-05-12 02:31:10  Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 2df2e6226d0be1a09f1d287375dbeb3027cb6d0c9a549b9174b453f504cc4825  
where  is my deposit ~ credit my account my fct ~ pull up my history , shows  withdrawal but it never got deposited ~ Credit it today ~

----------
From: [email protected] Matt Shaffer <[email protected]>
Date: Sat, Jun 17, 2017 at 9:26 AM
To: Poloniex <[email protected]>

FCT Factom 0.00000000 0.00000000 0.00000000 Deposit Withdraw     Your Factom Deposit Address  FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX   Show QR Code     After making a deposit, you can track its progress on the Deposit & Withdrawal History page.   
----------
From: [email protected] Matt Shaffer <[email protected]>
Date: Sat, Jun 17, 2017 at 9:27 AM
To: Poloniex <[email protected]>

where are my fct ~

----------
From: Poloniex <[email protected]>
Date: Sat, Jun 17, 2017 at 7:51 PM
To: [email protected]
Cc: [email protected]

    Hi matthew shaeffer,
 Thank you for this information, now we have the what need to assist  you. The reason for the confusion is that this was not a withdrawal  issue from your account but a deposit issue to a different account. As I  understand it:
The withdrawal from [email protected] succeeded, The deposit to [email protected] failed to credit.
I will ask an engineer take a look at why the deposit to [email protected] did not credit.

Best regards,
 Michael  
Poloniex Support
  
Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218
  

  203218:99374
----------
From: [email protected] Matt Shaffer <[email protected]>
Date: Sun, Jun 18, 2017 at 8:11 PM
To: Poloniex <[email protected]>

Ty  and sorry for the confusion , I guess it was my fault for filling the  ticket out incorrectly and ty for helping resolve this issue ~

----------
From: [email protected] Matt Shaffer <[email protected]>
Date: Sun, Jun 18, 2017 at 9:35 PM
To: Poloniex <[email protected]>

Different  ? Because you are very helpful and ty for that and your time ~ BCN ~  Wallet any word / ETA on when be active / not disabled ? TY and have a  good night/day.

----------
From: [email protected] Matt Shaffer <[email protected]>
Date: Mon, Jun 19, 2017 at 9:06 AM
To: Poloniex <[email protected]>

Any  word/ETA on my FCT getting credited to me and also BCN wallet when will  it not be disabled , I am dead in the water until Poloniex fixes these 2  issues ~ thx you

----------
From: [email protected] Matt Shaffer <[email protected]>
Date: Mon, Jun 19, 2017 at 9:08 AM
To: Poloniex <[email protected]>

The  only frustrating thing , Not your fault but this is how I pay my bills  and live , It would suck if someone took weeks of your pay away from you  if makes sense please correct the bcn wallet and credit my FCT

----------
From: [email protected] Matt Shaffer <[email protected]>
Date: Wed, Jun 21, 2017 at 12:17 AM
To: Poloniex <[email protected]>

Whats  goin on with the FCT I am owed , this is not in a timely manner ~ you  have all info , shows I never received my coins ~ What is the hold up ~  and also eta on bcn wallet ~ Next step is my Lawyer.

----------
From: [email protected] Matt Shaffer <[email protected]>
Date: Wed, Jun 21, 2017 at 12:17 AM
To: Poloniex <[email protected]>

Over 3 weeks now is nonsense ~

----------
From: [email protected] Matt Shaffer <[email protected]>
Date: Wed, Jun 21, 2017 at 12:25 AM
To: Poloniex <[email protected]>

Look  at all my trading fees in trading ~ I want every day that you guys held  my FCT Those fees for the days My Fct held from me credited back ~ 21  days of fees so far need to be returned to me as well ~ I will forward  this to my lawyer actually ~ But I know the laws also ~ I am within my  rights as member/user of poloniex not entitled service fees if the  service is not there and costing me money which it is now like my  previous emails stated which nothing has been done even after your email  saying you have all info you need to correct your guys issue ~ so from  that day 22 days its past midnight every fee from every trade needs to  be credited back to me as well ~ If you can send the main person in  Poloniex ~ Owner / ceo etc . Would be appreciated ~ I am entitled to  that info to contact them and I am owed those FCT and fees for everyday  this issue has been re credited.

----------
From: [email protected] Matt Shaffer <[email protected]>
Date: Wed, Jun 21, 2017 at 12:26 AM
To: Poloniex <[email protected]>

Forward this to whoever is in charge and have them contact me ASAP

----------
From: [email protected] Matt Shaffer <[email protected]>
Date: Wed, Jun 21, 2017 at 6:18 PM
To: Poloniex <[email protected]>


Why  am I not getting service still after you have all info to correct  Poloniex mistake on wallets and blockchain ~ I sent from correct wallet  to correct wallet ~ re looked at support ticket and it was filled out  correctly from the start even though you were confused and got it  backwards it is actually both though categories in sense , This is a  withdrawal and deposit issue ~ Withdrawal said complete but never went  through which is shown in email that never showed up in deposit history  and you asked for the wallet Id's even though my emails are linked to my  accounts and you never verified from that info which would of taken  seconds ~ Mods use to check it in trollbox if asked ~ so I emailed the  wallet Id's and you replied ty, and you have all info now to correct the  issue (which is way beyond in a timely manner , which is costing me  money and I am not being properly serviced and Poloniex's negligence is  making me  suffer financially created stress and high states of anxiety  from Poloniex lack of running a service / company/platform is now  holding my money / FCT / Currency which is my money being held which  Poloniex clearly states that they never hold ones money is costing me  money while they poloniex is even more crippling me by trading fees  which I got charged for my missing money / currency that Poloniex is now  making money on through there programs ~ I need to know why my currency  is not released and since there is a breach in poloniex's own terms and  condition / there own rules ~ which has and his hurting me literally  and fees taken from me with the service the fees are taken for are not  provided ~ I am now requesting that every day Poloniex is holding my  money making money and crippling me and hurting me that every fee in  that time frame is reversed and credited to they propper wallets and  email me a print out inventory list so I can verify with my Lawyer that  Poloniex actually sent my currency and is not holding/stealing or  borrowing which is called lending which also makes 25% or less and even  more per day that is lent. I also would like email address to the main  person in charge of Poloniex ~ 23 days now and you have all info and  documentations and acknowledged that is all info needed showing that my  money never made it and easily fixed ~ I am lost for words , I need my  Fct and fees for last 23 days credited back to me.