You are viewing a single comment's thread from:
RE: Why do new users have to wait so long for their account confirmation ???
It is a high priority for the dev team. They are working on it. It is going to take some time though. Currently they have to manually review and approve each account. Can you message me in Steemit chat the usernames and emails of the accounts?
Thank you Tim for jumping in here and clarifying for everyone. I will message you some account names and emails....
Hello. Is there some way I can help resolve a delay my friend is having (more than a month now).
Message me on steem chat or discord.
Much appreciated! Will do.
Is Steemit still in beta?
Yes.
This is defently needs fixing before beta is done.
Agreed.
We still have the beta test loophole to fall back on and say "how much money did anyone make in the Reddit (twitter, facebook, ect) beta test? But once it's gone, it gone.
@timcliff, I was wondering if you still have your finger on the pulse of this issue. My better half has been waiting 2 1/2 weeks now, since July 11th, and still her 'sign up request' remains 'not confirmed yet'.
Even worse, earlier today the original email verification link led to the steemit registration page stating, "if you are having issues with account confirmation and need an account sooner, send an email to [email protected]".
I did exactly that, and here is the response I received:
"Hi and thanks for your message.
We read all of the emails we receive to this address, however, please note that Steemit is in beta and we are unable to process certain types of requests at this time including, but not limited to, emails regarding new accounts, name changes and forgotten passwords.
Thanks for your patience as we develop the website and create additional support features.
Ned Scott
CEO Steemit"
...unable to process certain types of requests at this time including, but not limited to, emails regarding new accounts...
And now the same email confirmatoin link leads to a "confirmation code not found" page.
It almost feels as if we're being forced to use steem services that charge cryptocurrencies for immediate usable accounts.
Any info you could share would be appreciated.
Message me on Steemit chat.
Message sent w/username and email used for registration.
Thank You.
Hey @timcliff, I'm getting nowhere with Steemit chat so I figured I would just ask you here. My friend has been waiting about 10 days to for an approval of his account and still hasn't heard anything yet! His email is [email protected]. Please let me know what the hang up is. @trendhobo
@timcliff
Hello...
How long have they been waiting?
A friend of mine has been waiting a week now. Can't even receive the email for registering to Steemit chat... What do we do? Thank you in advance!
Let me know if you are still having trouble.
Hi Tim,
I'm having the same problem as the user above, not on this account but a different account we wanted to set up for our business. I registered on the 12th feb. If I try to create a new account, it says phone number already verified. I can't seem to find the email (so I suspect it never arrived) but I remember being told I need to wait for the account to get verified. Thanks for contributing to the community!
Wow Tim, that was fast! I assume you did something as I just got the confirmation email. Thank you!
If you already have an account, and you are trying to apply for a second one - you are violating the terms of service. Each user is only allowed one 'free' account (paid for by Steemit). If you want additional accounts, you should pay the account creation fee using SteemConnect or BlockTrades.us.
my friend also has the same problem, been waiting over 9 days now.. any idea on the ETA on the verification email these days?
There is info in the pinned messages of the #help channel in steem.chat.
This is my sixth day here on Steemit but I'm having same issue.
I invited three peeps, my son, my sister and my friend, to get on board at Steemit. My son applied last week Friday, Feb 9th and both my sister and friend applied on Feb 11th.
All three did their phone verification but they still haven't received the 'Welcome to Steemit! Confirm Your Email' email with verification link.
My sister tried registering for Steemit Chat to get support but didn't get their registration email to verify either.
She also tried to start all over again using another email but system picked up her phone number and says it's already registered.
All three remain in limbo because they do not even know whether their application process was successfully completed.
My sister found and emailed the link to this post by @samstonehill for me. We'd all be so grateful for your help.
The standard wait time is up to seven days, so it would be good to wait at least that long before taking any action.
What exactly is the technical reason that a registration process does take so long?
When the phone number and the email address are confirmed, what else is missing?
every day the amount of new users is getting less, how should steemit grow this way?
Is the reason not technical? I mean, I was able to develope a registration with age of 14 on my own.
They are manually reviewing the thousands of applications each day to filter out people that are abusing the system and trying to create multiple accounts.
Hey @timcliff, thanks for the answer! But isn't it possible to develope an algorithm to do that? What could happen when a user confirms his phone number and email address and they are unique, maybe even a catcha? This would take just a few seconds and should be absolutely safe.
They are working on automating it. It already does email, phone, and captcha - but even with that people find a way around it.
Hi @timcliff,
Am I correct that these people do this for the initial steem power?
Wouldn't they stop doing this, if the initial steem is blocked forever and also does not increase?
Only earned and bought steem should increase and be able to power down.
Any account has a small amount of STEEM power, which is given to it by the creating account. Steemit also delegates 15 SP to the account to get started - which can be used to upvote. 100 ‘free’ accounts would have 1,500 SP worth of voting power. 1,000 accounts would have 15,000 SP.
@timcliff, so why isn't it possible to just block the initial steem for a power down? Don't you think that could make the registration much faster, if nobody has any reason to create hundrets of unused accounts?
That is part of what they are planning to change in hardfork 20, but they will still be getting 15 SP per account that they can vote with.
Hey @timcliff, i had a friend sign up a few days ago but hasnt recieved any confirmation yet - time isnt a problem, but he says the username he requested still says its available when he goes to sign up again. is this normal?
Yes. Approvals are taking up to / around 7 days right now. The username will remain available until the account is actually created on the blockchain.
@timcliff sorry for contacting you here.
I tried via steem.chat but I havent received any confirmation emails.
Same with my friends who registered a few days ago at SteemIt, after submitting the form they haven't received any confirmation emails as well.. are we having some issues with the registration? And is there anything else we can do from our end?
Thank you.
I’ve heard that is happening with a lot of people. I don’t know if it is an issue or not. If they were able to verify their phone number with SMS, then I would just wait the 7 days and see if they get approved.
Alright, thanks for the prompt response. Will just wait for a few days then. Thank you.
Hi @timcliff, my friend received a confirmation email last feb 8, 2018. Till now she hasn't been approved. She tried to click on the confirmation link a week after but it says that the link has already expired. She tried to create another account using the same email and number but it didn't send back a confirmation email. Can you please help her? She wants to join the steemit community badly so that she can share her journey as an OFW(overseas filipino worker) in malaysia.
Here is her email address [email protected]
Please message me on steemit chat.
Hi @timcliff, yeah problem is till now i havent received the confirmation email for steemit.chat. tried registering last night but didn't get any confirmation email so I tried logging in and this is what is says,
So I tri3d to register again but is says that the email already exists:
Also tried registering another email address but it seems that it's the same situation.
That's why i just commented here for me to reach out to you. Hehehe
Message me on discord: https://discord.gg/HYj4yvw
I’ll respond within 24 hours.
Can I know your username there?
TimCliff
Yep. ok. Already Dmed you. :D