For the past couple weeks, I've been testing all the systems. Powering Up, Powering Down, Cashing-Out, etc. This is the first problem I've had with Poloniex/Steemit since I started a few months ago.

Today was my 4th cash-out using Poloniex. I sent about $100 worth of STEEM to them (338 STEEM). My funds were lost around 12:00 noon EST today. Over the past couple weeks, I made 4 withdrawals. All 4 transactions were identical except for the amount. Each subsequent withdrawal was worth a little more money. The first 3 transactions went perfectly with no problems at all. The 4th transaction just disappeared!! Steemit.com is showing I sent 338 STEEM to Poloniex. My Poloniex account is showing no record of the funds. The transaction just vanished into thin air.

At this time, I don't know where my money is or if it will be returned to me. If I don't get my money back, I probably won't use Poloniex ever again. I'm pretty angry right now.

338 STEEM SENT TO POLONIEX

338 STEEM RECEIVED BY POLONIEX

MY POLONIEX ACCOUNT
SHOWS NO RECORD OF THE DEPOSIT

I only see the 3 previous smaller transfers.

Your feedback is welcome. Please let me know if you ever experienced a lag in pay-out times when using Poloniex. I submitted a support ticket an hour ago on the Poloniex web-site. I'll let you know how their support/ticketing system performs as well. Does anybody think I'll get my money back today or tomorrow?

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Sincerely,

Michael Matthews
^{Follow me on Twitter}