Steemit's Got Issues! - User Friendliness and Site Functionality - Take 1

in #steemit7 years ago

Steemit's Got Issues!
User Friendliness and Site Functionality
Take 1




Steemits Got Issues Community Discussion.jpg

For those of you that have not followed since the opening post This Post
will give you insight as to what these discussions are and how they are intended to work.



Ok, so as you can tell this discussion is about user friendliness and site functionality.



Site functionality and the lack of user friendliness on Steemit make this site a big turn off for new users.

There is such a large learning curve here that many new users just drop off or simply don't start once they've set their accounts up.

Personally I enjoy research to a certain degree but if I'm being honest I still got to a point that I just stopped looking for more to learn about the site or how to use it when I first started.

So, my intention was to make this discussion on a different topic then yesterday @fknmayhem introduced me to This Video of @sneak, the leader of steempunks discussing new and upcoming things for steemit at steemfest 2 this year.

I have to say, I love this guys enthusiasm!

You can genuinely tell that he loves what he is doing and what he is involved in here on steemit.

It's also clear when you watch it that they are really working on a lot here, even if it seems from the front end that they are not.

In the video he mentions that we, the users are steemit, and that they, the creators actaully want our input on how to make the site better. He even asked for people to blow up his email ([email protected]) with their ideas for how to (sounds like a lot of reading lol).

To save this guy some time and focus ourselves into one voice as opposed to the email version of everyone talking at once I'm thinking our discussions will help.

He also stated that they are updating the notifications here and will be done with that soon.

This was a big eye opener to me that also strengthened my idea to have these discussions.

@sneak, kudos to you man!

There is a lot of informality between users and creators here. This can lead to people being lost on the site, not knowing where to go for issues, not knowing how things work in general.

I know when I first started here I was enthusiastic as much as I was horribly confused (and often still am lol). I don't think that the majority of this separation is intentional.

Maybe once we have this discussion I/we can get some of this info to @sneak or his team. Or, if we are even luckier, him or one of his team members will join us here in this discussion or at least peer in to see our opinions. :)

All that said, let's get to the real meat of this.

Issues faced daily by users involving site functionality and user friendliness.
(Please feel free to add to this in comments.)


I personally believe that most of these issues are beta 1.0 and really should have been added in the first round of development.

  1. Communication
    • Most of us have moved to discord to communicate.
    • Steemit Chat is really not cutting it.
    • Direct messaging should really be right here, on site. Click and ship so to speak.
  2. Notifications
    • They... don't actually work lol.
    • They should show us mentions, upvotes, transfers, replies, etc...
    • Perhaps even settings so we could choose what notifications to see.
  3. Feed is a mess
    • Filters, filters, filters. We need filters to sort out feed on all pages (search page, all tab pages (trending, new, hot, promoted), personal pages, tag specific pages, etc...
      • Filter ideas would include: Posting Time, Value, Alphabetical, Relevance, etc... and would be able to be changed between descending and acceding order.
      • Filters will also help users to gain more exposure from people interested in what they have to say specifically as will the next one, feed searches.
    • A search option that is within the feed list you are looking at would be super helpful!
      • Real world example: I saw a post i want to find later but now it is buried somewhere in feed. I remember what tag it was under and part of the name of the post. If I could just search this tag (or persons resteem tab) for the part of the name I remember I could find it and show/read it very easily.
  4. External apps are great but ones that are best should really just be here on site.
    • For basic/advanced user functionality of the site we really should not have to (and many of us do not want to) go to another site or app.
      • I'm not saying to steal the thunder of these wonderful coders that are developing these apps. My thought is bring them on board. Help them to integrate their wonderful ideas into the site itself. A great example of the type of app I'm talking about is Steemit More Info by @armandocat. If anyone is frustrated with the issues I'm listing in this post, give this app a try, it's a really cool app. It does help overcome a lot of them. My point is that it really should be just a part of the site instead of an external app.
  5. Resteems
    • Resteeming is great and should be seperate on our pages. Perhaps its own tab in everyone's personal pages. (This would again be a tab that would have filters and search built in.)
      • This way you can see them and their posts without the clutter of all of their resteems getting in the way.
      • This will also make it a matter of choice. If I like this user I may want to know what he/she also likes themselves and could just go to their Resteem tab to see.
      • This also prevents me from clicking a really cool post on their page that I think is theirs only to find out it is actually some other users post.
      • As a writer, painter, photographer or other artist/person that just wants to brand yourself in any way, you don't want all this clutter because it takes away from your brand, IE: you. This is preventing like minded people from sharing other like minded peoples posts (not very community like of us).
  6. Customer Service/Support
    • A clear path needs to be presented from any page to someone that can help solve site issues.
    • @timcliff was gracious enough to let us know that there is an unofficial support in the help channel of Steemit Chat. Personally after 6 months of dedicating my life here I never knew that lol. Thanks for letting us know @timcliff!
    • Writing [email protected] has in my experience been hit or miss.




Ideas for site appearance that users might like.


I do not consider these things to be necessary. I just think that users would like them.

  1. More formatting options for our personal pages.
    • It would be nice to at least be able to choose things like text color and perhaps even font.
    • Page colors and background may even be cool.
    • This could go a long way toward helping users brand themselves.
    • It could add greatly to the uniqueness that each and every individual on this platform has and most of us would love to let shine.




Ok, these are not all of the site functionality and/or user friendliness issues that we face. This is however all I could think of that really stand out off of the top of my head while making this post.




Please if you have any other issues that fit today's discussion that you want to bring attention to, add them in comments below.



Again, my intention here is to bring awareness to these issues and get that awareness into the hands of those that can help/change them.

It is not to bitch or complain.

This community is growing steadily and correcting any issues we discuss in this post, or future posts, can only help that growth and further our great community.



Thank you all once again for joining this discussion and adding your input to it. As a community we will grow and with one voice we will speak and create necessary change.
@michaeldavid
Master of @sneaky-ninja
and
proud member of:

Michael David Footer

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This is such an important discussion for the decision makers. I work in UX all day, but nobody talks about Brand Experience (bx) ... The points of surprise and delight. Being on the block chain has it's limitations for now, but imagine Steemit as an emersive experience with Easter eggs and unique experiences created for your account level. Ideas are endless.

Thanks.

It is a very important discussion indeed. I'm happy to see so many people joining it.

Love the easter egg analogy lol.

Glad you joined our discussion. :)

I just started using @armandocat's chrome extenstion and it's freaking awesome! Thank you ✨
I absolutely agree with the learning curve of steemit - it is really steep and unless you are tech-savvy, it is impossible to continue on the platform.
In the past months, I have had some of my musician buddies and content creators join the platform (@rohitvasudevan, @mistavirus @donnacharlie) - they make amazing content. But since the learning curve was so steep (inspite of me giving them day long tutorials) they are not posting anymore or are very irregular.
Even my own academy's account @muziclub has been stagnant since it is difficult for me to maintain two accounts with all the other work and it is such a task to train someone to do it.
The other social media companies are working since they make it very easy for the user to put content on their platform - post a link, write some stuff about it, put filters on a pic and hashtags, take small videos and make stories and voila! Anyone can do it.
But for steemit, you have to learn:

  • blogging with markdown: this itself is a great deterrent for people. A potential solution might be to make this as easy as possible like you are using MS Word.
  • learning to promote your stuff. You have to spend a loooot of time here to understand how this actually works (and it's again a separate issue which you have discussed in your first post and I am sure the topic will arise later).
  • it is just not easy to browse and find stuff you like. More user-friendly browsing options are needed.

These posts of yours are such a wonderful idea @michaeldavid - they are going to bring about some real change. Thank you for doing this. ✨ 🙏🏼
Will keep participating and giving my two cents (quite literally as well) where it helps. 😁

Awesome @hardikv. This was a wonderful response!

Everything you said here is spot on. The real key to getting people here and getting them to stay is making it easy to understand and use. Rewards can be difficult to get if it is easy but both being hard is a huge deterrent.

Adding new things to this platform before correcting these usability issues is pure folly and could even prove disastrous.

Blogging in markdown is quite limiting and does add to the learning curve. I think most of us have learned what little we need and kind of stick to that lol. I know I do.

Learning to promote here is just a fuckin bear man! This is probably the most elusive and difficult part to learn. Once you do learn it even seems super unfair.

Thanks for putting in your 2 cents! We definitely need more comments like this to get conversions moving along.

oh yea, that app is awesome! best one yet in my opinion! Wish it were all here though

Give us right to left formatting for Hebrew and Arabic! For the love of all Gods out there, it's not that complicated. Sure, we can build a plugin to fix the display for UTF-8 but much like Steemit More Info - it's patches on patches trying to fix a website that can no longer serve the needs of a growing community.

There are plenty of gifted designers and developers here. Many of whom would love to help make steemit.com better. Is there no way to unite them and have them give the condenser a little lovin?

And I agree with pretty much all your points. Except I don't think feedback should pile up in the mailbox of the @sneak . There should be a better way to organize feedback and feature requests to prioritize them properly. Because right now the priorities are set by the developers. Not the community.

(comment self-upvoted for a bit of visibility above the spam)

Communities have often started UserVoice communities, without waiting for the site’s operator to offer such a solution. Maybe, it can be an option to facilitate, and even simplify, things?

UserVoice communities?

I just want to be sure we are on the same page.

Yea, actually that was kinda my point about @sneak's email. That if we can get some points refined and send them onto him or his team, or other developers here, in a single email or contact it would be far better than his email blowing up.

Also, in his video he did actually talk about making steemit available for more languages and ask people to help with that I believe.

I've sent an email a couple of month back about Hebrew translation. Never heard back.

figures.

well fingers crossed and enjoy the ride i guess. lol

No really though, that is just the type of thing i've started these discussions for so maybe we can appeal to someone else associated.

Toatally agree:
I want everyone to love steemit, but I show it to my friends and theyre like - okaaaay....
It's like facebook - only you cant message anyone, follow your friends, or get notified when people respond to your posts...
It's like twitter - only no one will ever hear or respond to your tweets..
It's like instagram, if instagram was browser based in 1998...
It's like soundcloud - but way slower and without the abity to discover anything or connect to music/artists you enjoy
It's like youtube - well actually DTube is kind of killing it :) Dtube is probably the best thing going for steem right now, and it really might be the youtube killer...

The biggest problem I have this week with steemit: I am typing this post in a small white box that is four lines high with a huge GIF button placed in it.... Seriously - how is this functional at all??? No font options, emoji options, but you give me this huge GIF button?
I have actually never clicked it - le's try

HAHA!! nice man you hit the nail on the head with everything you said.

I can help with one thing for you though.

Please bare in mind that after 6 months on this site i just figured this out about 3 days ago...

the box you are writing in...

In the bottom right corner there are a couple diagonal lines...
if you click and drag on them you can expand the text box.

Oh Wow

So.

Much.

Space!

TY TY TY

Yea, it was a revelation for me too!

It's one of those momenta steemit users cherish forever...lol

I stumbled upon it when I first got started - I never thought to tel people about it. doh!
Woe is me!

I could have saved countless thousands of people the mental anguish of 'the small box!'

haha, yes you could have lol

OMG - I am in love with you now. My life has changed beyond belief with your wonderful words. They could not have made those two little lines and less visible if they tried. TYTYTYTYTYTY

haha! Great to know I'm not the only one that didn't know lol

lol, that was one of the first things i noticed, but then again i used to build websites that had those nice little lines, but I do get your point. I've been on here a little while and am SLOWLY learning the ins and outs.
what I found being the worst at the top of my list was actually just getting an account. my wife had to use 3 different email accounts just to get it right, same with my 2 daughters!
what a freaking pain in the arse! but i can see some of these bots on here have acquired 95 accounts no problem!

Could it be that you use the Steemit More Info extension? They offer the .gif button. But you can deactivate it on the settings page (in your profile).

All my problems are getting solved on the thread! Thank You @fknmayhem

And it just posted my comment instead of giving me a GIF lol total fail

I will stick with giphy for that, thanks...

haha, seems giphy worked better lol

Sometimes I feel like I spend more time on my steemd.com page figuring out who has replied or upvoted me than I do on Steemit itself.

Features I'd love to see:

  • Ability to hide posts after viewing
  • Ability to view from more than one tag at a time
  • Filter by time (last 24 hours, last 12 hours, etc.)
  • Merge resteems (What happens if 3 people I follow resteem the same post)?

I love the idea about merging resteems.

Filters for sure! They will have a major impact on the site.

By hide post after viewing do you mean once you have read it you would be able to hide it in the sense that you would no longer see it in feed?

I'm not sure what you mean about viewing from more than one tag at a time. :)

Yes - hiding after viewing. Or at least minimize. Sometimes a post might stay near the top of Trending for hours, so hiding after viewing would free up a lot of real estate and potentially drive viewers to more posts.

For viewing from more than one tag at a time -
Currently when you go to steemit.com/hot/steem you see all posts tagged with steem. It would be great if you could go to steemit.com/hot/steem+steemit+steemdev to see all posts tagged with steem, steemit, or steemdev. There are tons of very similar tags and it would be great to be able to aggregate them.

Being able to collapse posts after viewing would be really neat.

I see what you mean. That would be cool. What I do for that myself is open up a browser tab for each one. Then I can travel between them in browser. Having it here somehow would be easier.

great points.

for now i think the incentive to actually earn crypto is simply too overwhelming. i haven't seen much competition in that regard.

it also seems this is the only system that integrates blogs, videos, live content, and blockchain all together.

but if the things you mentioned are not fixed and either fb/youtube/google or some other new comer shows up with the similar type of incentives, it might be gameover.

(i'm quite new here so lemme know if i'm wrong)

You're absolutely right. I wrote about that about a month ago actually.

If someone with deeper pockets were to steal this idea and just fix the issues in this post alone it would be over for steemit. People want things to be easy not difficult.

Loved all of the ideas, especially improving the methods of communicating with other users! I find that most of my time developing friendships is made on discord which is truly a problem.

I think that improving how we receive notifications as well searching for content is a must!

Another great post @michaeldavid! But I'll doubt you get that mention haha

Haha, actually I PAY minnowbooster monthly to get mentions LMAO

Meaning though, that it will send me an email lol.

Thanks man, we'll get this ball rolling. I think that at least some of the creators do really want our input so let's find out!

If you’re already on Discord... @GINAbot can now provide you with constant Dopamine kicks, also for mentions. GINA actually has solid settings to keep the noise limited. :)

I've paid a little attention to her. It seemed they were working out some kinks last i was looking. does it dm you on discord or how?

I dropped a note a while back on @timcliff's post and some of the resteeming will be much more efficient soon. Notifications is big on my book. Those need to be working properly. I like eSteem and all, and that's what I have to use for notifications because they don't work here and right now, eSteem is not even working right. Having to manually go through replies is a bit much and I don't know who mentions me anymore and I know people do, so I pray they don't think I'm some pompous asshole that's ignoring them. Because I'm not. Anyone that sees that has called me out on a post, please let me know!

There is a lot of activity in GitHub related to notifications. I’d expect to see some major changes to them in the coming months.

Dude, you dick, i've been mentioning you for weeks in my posts man lol jk...

I know what you mean. I pay minnowbooster to get them in my email and steemit more info from chrome will show them also but they need to be accessible to everyone including those that don't know about those apps.

Good to know about what tim said.

Son of a...lol

This is a good place to find your mentions:
http://steemistry.com/steemit-mentions-tool/

Thanks, that's helpful. :)

Brings me back to making that just part of the site though lol.

Reality bites

So much agree with the DMs and notifications.

If you'll gonna message someone in Steemit, it should be also HERE in steemit we send/receive the messages. A one stop shop. I think that's a no-brainer. ;)

And the notifications are a mess. Sometimes they work, most of the time they don't. @w@

On a positive note, more room for growth and improvement.
It's a WIN-WIN! :D

Definitely more room for improvement! lol

I think the biggest issue is still the lack of an official mobile app. Many of the issues described could be resolved in an app.

That is so true. Seems they have forgotten about the very popular "mobile first" pilosophy

how would a moble app help?

There is esteem...

Similar issues.

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