Google wants to make it easier for 911 operators to locate mobile callers

in #life3 years ago

new-ambulance-service-launched-for-mothers-to-be-in-punjab-1495441369-8597.jpg

While emergency services are able to immediately see the address when an individual calls from a landline, the same doesn’t apply for mobile phones. The good news is that the gap might begin to close, as Google is reportedly running tests on new technology that would make it easier for 911 operators to locate mobile callers.
According to The Wall Street Journal , 911 centers said the results of the test were promising. Google’s test covered tens of thousands of calls throughout the country in December and January, as random samples of calls from Android smartphones had their addresses sent directly to the operator who answered the phone.
DON'T MISS
This $31 dongle is better than a $150 Apple TV for two main reasons
“There was a big difference,” said Jennifer Estes, 911 Director in Loudon County, Tennessee. In one specific case, when a caller who didn’t speak English called, Estes said that without the data, “we would have had to keep working with her to figure out where she was. In an emergency, obviously, seconds save lives.”
Bob Finney III, director of communications for the Collier County Sheriff’s Office, provided another example of how the data solves problems. When someone calls 911, they are often panicked and have trouble providing information. On occasion, they might even say the wrong address, which could be disastrous when every second counts. With the data, Finney’s team is able to verify an address before they head out.
The test wasn’t flawless, as Google says that around 50,000 calls failed to include carrier data as AT&T was not made aware of the test prior to it taking place. Google has since resolved this issue. Although Google doesn’t have a date for when this technology will go wide, it should begin to appear in call centers this year.

SOURCE

http://bgr.com/2018/02/16/google-911-call-centers-location-data/

Sort:  

Did you know you can win SBD by participating in "FIVE WORD STORIES" challenge?!

You can read about the challenge HERE and participate by submitting your story in the comments section of the challenge entries which you can find HERE. You will have the chance to win SBD in this challenge.

I'd be happy to see you around my friend!
NOTE: Your participation is through commenting on the challenge photos I post, not posting photos

Happy Steeming!
5WS_icon copy.png

@haywhy55 just got this post resteemed to 4800 followers.

I am not a bot. Upvote this comment if you like this service

Coin Marketplace

STEEM 0.18
TRX 0.03
JST 0.027
TRX 0.03
STEEM 0.18
JST 0.027
SBD 3.31