It is a fair request from shareholders, but it doesn’t make sense in current circumstances. You don’t need to know who is behind the scene to use the service. It is not the “real identity” that should gives confidence to the players, instead it should the transparent system design, the smooth gaming flow, the presence of support, the fairness under mutual governance, and more.
You don’t need to know who is running the service to win a bet from the platform, just like the house doesn’t need to know who the player is to distribute dividend/bonus/winning wager. Do we know what is your real name? We don’t even know if you are a cat sitting in front of PC! But the house doesn’t care, as long as you are holding a valid share, your claim for the bonus is valid, and should be honoured as always.
It is possible for the team to expose their true identity, in exchange of that, it will be reasonable for asking users to complete KYC process in order to take part in the game. Just like how all the ICO and exchange is running their business.
Are you willing to turn in a photo of you holding your passport with a paper stating today’s date, for the sake of some casual fun in rolling dice?
I don’t think so. Welcome to world of blockchain gambling.