I’m a Bittrex Hostage, What It Means For You

in bitcoin •  6 days ago

If you’re into crypto then it’s a good bet you’ve heard of Bittrex and likely even use it.

Be warned though, they can take your account hostage anytime, like they’ve done with mine.

I explain what’s going on below.

In early November I got a message from Bittrex that my account info did not match public records.

Mind you, this was not an email. The account just opened up in the Settings page one day with this message.

The problem is that I have a name that can be shortened and did not use my full first name when originally signing up. My public records have my full first name.

Unfortunately, you do not even have an opportunity to correct the small mistake.

Instead, I had to upgrade to an Enhance account which requires you to upload your ID.

No problem, I did that… a month ago.

Bittrex promises to respond in a week. That’s a load of bull.

The only correspondence I receive was an email asking if my problem had been resolved. Are you kidding me?

Apparently, Bittrex can’t even keep track of customer issues.

In the meantime, my account has been frozen! I cannot transfer any funds off the exchange.

To make matters worse, I can’t even access my records.

It’s no surprise to me to see Bittrex now consistently out of the top 5 exchanges in terms of volume.

So what you can do?

Take this as a lesson to not hold any funds on centralized exchanges.

I’m fortunate that 95% of my crypto funds are in cold storage. If they were all on Bittrex I’d be having a heart attack now.

As for Bittrex, once I get my coins off, I’ll never use them again.

Besides, Binance is so much better.

Anyone else out there getting screwed by Bittrex?


For more on cryptos follow me @g-dubs and on SteemFollower

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boycot bittrex i would never put any coin there...

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Would you try Bitconnect? It has been up and running for a while and has seen a huge increase in its coin value, rising with Bitcoin. They make you money and pay you interest on your loan .
If you put as little as $100 dollars into Bitconnect, you can start earning daily. They allow you to compound the interest which increases the amount earned every day. Use this link to sign up

https://bitconnect.co/?ref=Matthew5099

By signing up under this link, this person receives a commission, and he pays back 80% of it. So you invest $100 and get 80% of the commission he makes from that investment.

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i dont trust bit connect big scam i am sure

Oh wow, so sorry to hear they locked your account. When I first heard of accounts being frozen, I panicked and withdrew all my funds immediately. I had to sell off some altcoins at a loss that I was holding because I didn't have wallets (or didn't want to bother), so now most of it is in cold storage. I only keep my funds on exchanges for short periods of time now.. at least that is the intention. Hm.. good that you mention it, I probably should get my IOTA back off of Binance again just to be sure.

I am still using Bittrex though, because I am occassionally cashing some of my Steemit profits out and it's one of the few places where you can sell STEEM or SBD (SBD is trading at $9.50 each holy cow!). And with the high withdrawal fee, and since my cash outs aren't that significant, I kind of have to wait a while before it's worth withdrawing it to my private wallet.

I wish Binance would support STEEM. Then I would move and never look back...
although Binance annoyed me too, to be honest. It turns out if you have the Discount Trading with BNB turned on, but don't have BNB you actually pay the fees out of the crypto you bought. So if you buy 100, you only get 99.9 or so. HOWEVER.. Binance doesn't support fractional buying or selling in many pairs!! So I end up with 0.9 that I cannot sell... and I cannot buy 0.1 to make it a whole either. And Etherdelta isn't an option either with CryptoKitties clogging the network making transactions super expensive.
It's not like 1 RDN token is that much money, but still I'm kind of bugged out about this.

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I'm signed up to about a dozen exchanges now so I have options. Recently bought Steem on HitBTC. I may still end up using Bittrex for STEEM and SBD if I ever can again. You kind of have to go with what works in crypto these days and be flexible.
Agree on Binance they need more info on exactly how those BNB fees work. I have some stranded coins as well. I'm hoping in the future they'll be some sort of feature where you can cash them out all at once.
I've been using EtherDelta more too. I think the whole cryptokitty thing is bullish for ETH overall.

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lookhere.jpg

Hey Your Whaleness,

Now, having gotten your attention, do engage your eyeballs with the content that follows.

I’m calling on you for votes and follows based on my ability to consistently deliver engaging original content. No need to beat around the bush here, I’m telling you to steer your mouse button over to my my blog @pawsdog and start spreading a bit of that whale manna around by upvoting my articles. It will only take a second to step down from Whale mountain and use your GOD POWERS to curate a few of articles. I’m not the typical minnow here that recycles garbage and creates posts consisting of regurgitated links. I deliver detailed technical analysis of cryptocurrencies, as well as blunt but insightful commentary to my existing followers; but I need more.

So I am coming to the source, to the well from which all things spring eternal, I am at the base of “Whale Mountain” screaming; “Hey you, don’t act like you don’t see me, get your ass down here and curate some solid content”. Sure you may have differing opinions on where an asset is headed and that’s great. If you think you have the chops to intelligently substantiate alternative opinions with evidence to the contrary then bring it on. Regardless, it’s solid, detailed, lengthy and well thought out content that engages the reader; the type of content STEEMIT needs if we are to keep gaining users at a rate sufficient to satisfy your large mammalian appetites.

While I am as of yet, not a STEEMIT whale I have achieved WHALE status in other professions and areas of interest during my life. Two lessons learned thus far in having found those successes are; to have dogged tenacity towards a goal, and don’t take “No” for an answer. Go straight to the source, find those that can benefit you most and make yourself known and keep making yourself known. Through sheer will, determination and a positive attitude motivate them to find the enthusiasm to support you and your goal. Make your goal their goal and one by which you can both benefit.

So here I am, and I will keep being here; I will be on your pages and posts like a Hobo on a muffin, like sausage gravy on biscuits, and like BBQ sauce on ribs. I’m going to keep banging your comment sections like a screen door in a hurricane. So we can do it the easy way or the hard way. I say we be friends, get to know each other, share some ideas; we can take it slow. I won’t ask you to give it all up on the first date. Let’s start by holding hands or maybe hug; a cursory review of my content and an upvote/resteem or two when you find an article worthy of your whale manna.

This is self promotion at its finest, and you can certainly down vote me for my audacity, for daring to leave the safe boundaries of my minnow pond for the open seas so as to hunt the whales within them. Regardless your take on my refusal to peacefully submit to the confining borders of my current STEEMIT socioeconomic class; I will keep creating solid original content. I will stay on your ass and eventually you will notice and appreciate the effort that in the end will benefit us all.

Included writing samples:

Hello Steemit... Creative, Talented Writer, and Trade Analyst entering the community

https://steemit.com/introduceyourself/@pawsdog/hello-steemit-creative-talented-writer-and-trade-analyst-entering-the-community

12/6/2017 The Market View and Trading Outlook

https://steemit.com/bitcoin/@pawsdog/7whdbh-12-6-2017-the-market-view-and-trading-outlook

Is Bitcoin really decentralized, or are we being led like lambs to the slaughter?

https://steemit.com/bitcoin/@pawsdog/is-bitcoin-really-decentralized-or-are-we-being-led-like-lambs-to-the-slaughter

In conclusion I think there may be a disconnect between us minnows and you whales. Perhaps the tiny sound waves we produce here at the surface just can’t pierce to the depths at which you live. So I have taken the liberty of having my above proclamation translated into whale speak just for you.

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@kingmotan, @wizarty while I appreciate your hard work towards the goal of keeping the site clean so to speak, you failed to read the post you flagged for what it was. A comical introduction, gateway towards further communication and opportunity to network with a new author. It is this ban happy, vote down happy mentality and overzealous wielding of the "Ban Hammer" of old that many authors or new users can find discouraging. If you would of not been so short sighted and read through the comments that followed; you would have noticed that myself and the OP actually made nice, created a mutually beneficial networking opportunity, now follow each other and comment back and forth on each others content. Learn to read between the lines and follow the entirety of the conversation.. That said, nice to meet you and wish you the best of luck in regards to your more recent posting about Polinex.. it sucks when exchanges overlook the millions of people that actually feed their machine.

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What a w*nker

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Wow, what a well thought out and in depth reply. I like your haste to jump in the boat of a member that has higher rep and punch yourself a ticket on the hate train.

In fact let me do you the service you failed to provide me. I will check your page real quick and give your writing and unbiased review. Lets see what goodies we find there..

https://steemit.com/bitcoin/@crazycolombian/bitcoin-reaches-ususd19-000

A cut and paste from cryptocoins news (falls into the aforementioned non creative bullshit articles I spoke of before, check any of mine for tips on writing engaging content)..

Next:

https://steemit.com/cryptocurrency/@crazycolombian/how-far-will-the-correction-in-crypto-go-for

Fluff article of stats I can pretty much find anywhere, nothing engaging there, no original thoughts, no real demonstrable writing ability or vote worthy content here.

Next:

https://steemit.com/cryptocurrency/@crazycolombian/is-crypto-about-to-have-a-corection

Regurgitated links, see comments about your second article.

Now not being a dick, I would say if you want success put in the work and stop calling names.

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Want to be successful put in the work.
This emotional blackmail reply doesn't help your cause either.

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Then read my content and you be the judge of my work. It's not emotional black mail, unless there is some deep seeded truth to it that disturbs you. It's self marketing and an opportunity for you to view and judge the quality of my writing. Which consists of more than regurgitated links, or any of the other cookie cutter non engaging bullshit that you find here.

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You underestimate how annoying it is seeing a reply like this. I'm telling you it's not going to have the effect you want. The way to get your work out there is be consistent, stay on topic, and engage with the community. Check out minnowbooster too.

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Unfortunately I have to do it organically without the aid of minnowbooster, whalepower and the like.

As I am running a study on viability of STEEMIT as a wealth building platform. Basically finding out if it works, if the market is over saturated and if up and coming authors or new users actually stand a chance of success. Your welcome to look at my page @pawsdog and look for the million dollar challenge. I'll ad no more links here out of courtesy. I do thank you for your input, that is appreciated.

I empathize with your Bittrex story as well, and that is good content that grabbed my attention. I likewise followed you as I can appreciate the pain that comes with exchanges being dicks. This is likely due to the fact that they are largely unregulated and can essentially do as they please when they please with little consequence. I have .8 BTC trapped in that shit hole myself as I try and navigate the stupidity that is their advanced Id process.. If you trade crypto as I would assume you do. Then I will be more than happy to provide insightful comment to your article and if your feeling the love, pay it forward..

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Fair enough and much appreciated.
I'll check out your work. I'm a fan of Steem and will be interested to see the results of your study.
Cheers and best of luck!

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I’m going to keep banging your comment sections like a screen door in a hurricane. So we can do it the easy way or the hard way.

Be careful whos page you post this on. It will not be taken kindly by many people. Some of them may even flag your account into oblivion. Just so you know.

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Its somewhat of an assumed risk; hate me or love me at least you will know me. It's actually quite odd really; a mixed bag. I've gotten vote ups from a few with 70 plus rep along with positive comments and a few votes down from those with rep in the 50's.

I think that it will really come down to whether or not the reader has the aptitude to take it for what it is; a well written, yet comical reach out and introduction or whether they will feel oddly threatened and angered by bits of data in cyberspace.

I can see it as such, if you are a whale with a good heart, that can see past yourself, is interested in the meanderings of us lesser creatures then you will take it at face value and either ignore it, comment on it or reach out to me about it; end result being a mature exchange of ideas and and an introduction.

If they are of the type to get offended, then likely they have not had very much control in their lives and take shit way to seriously. Instead of being benevolent they will get vengeful.

I had one such dick go around and just random flag my comments unrelated to the issue above; comments that the actual OP's enjoyed and we were actively having a conversation about. It was just a way for someone whom I would beat the shit out of in real life to act out their fantasy power in the cyber world. Congrats Mr. Dick.. I'm crushed.. lol..

Failure for me is not really an option.. I seem to collect as many downs as ups and the followers goes up, rep loss can be the cost of doing business I suppose. .build it, do something a bit outrageous, shed some, gain followers, build it, shed some, etc.. not everyone is going to like what I'm selling and I'm ok with that.. I wish them well regardless..

Thank you for the heads up though, I appreciate the dialogue

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Sorry to hear that. I had been trading on Bittrex for a few months, and then had a gut feeling in Nov. to take off my money off the exchange even though I am fully verified, and I trust my gut without needing confirmation on the outside. I'm not planning on going back there.

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Oh yes definitely CryptoKitties is a good development, but I didn't realize the network was clogged up so much... so being used to low gas cost, I deposited some ETH on it with only 0.5 gwei. This did the trick in afew minutes before.. but now I fear I may have to wait a long, long time for those funds to arrive to Etherdelta. Resending it is pointless too because I'll end up sending it twice..

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Great read overall! Thanks for sharing! Looking forward to hearing more of your thoughts on the crypto markets!


https://steemit.com/bitcoin/@college-is-dumb/bitcoin-crash-sunday-bitcoin-overpriced-investment-banks-manipulating-futures

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Ouh, I keep noticing the same, if you do simple mistake in any of the exchanges, because of the huge demand, it's hard for them to reply and fix the issues. That's the growth challenge.

Thankfully yes, there are a lot of exchanges, keeping coins in cold storage or your own wallets always works.

I guess just a reminder to be careful and really great @g-dubs, that you were smart enough to put most in cold storage.

Good reminder for everyone else (including me) to be careful and watch the coins like a hawk :D

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I also have 0.9 of a few coins on Binance . Well hopefully in a few years they will be worth thousands and I will happily exchange the 0.9 then .
Binance is better than Bittrex until it's not. As you said,you're safe to keep the funds on cold storage if you're not trading them , otherwise no place is safe at this time.

Thanks for the heads up. I just moved all of my crypto off Bittrex. I only keep a little to swing trade, but other people are also complaining about Bittrex as well, so I feel much safer having everything in cold storage. I just recently signed up for Binance and purchased a few BNB. Is Binance considered decentralized?

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Binance is centralized but plans to go decentralized. Timeline is like late 2018, early 2019. Check out the CEO, he's legit. They've done a great job since launching in July imo. If you decide to pay fees in BNB for the discount make sure to keep some on the exchange.

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Sounds good. Yea I'm keeping my BNB on the exchange. It's chump change right now. I used some ARK delegate payouts to pick up some BNB. Decentralized seems to be the way to go. Do you have any trading experience with AEX or Bitshares?

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Not AEX but yes with Bitshares. It's been a pain frankly. Right now I can't seem to send BTS to my account so I need to find some time to figure it out.

I own some ARK, where can I learn more about delegating?
I like delegating on Steem too btw.

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I voted for Arkpool. I get 2 payouts daily like clockwork. But, I got into Ark back when it was .20-.25 cents so I have a pretty decent amount. I'm not sure how it works if you have a smaller amount. The nice thing is that you don't even have to keep your wallet open. The payouts come automatically once you open your wallet. It's called DPOS Delegated Proof Of Stake. I believe it costs one Ark to vote for a delegate.
Can you recommend a delegate for Steem?...I haven't looked into that. Is it similar to Ark, where you get small payouts depending on how much you own?

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I got early too ;-p I'll be checking out Arkpool this weekend.
For Steem delegation there's usually offers on https://www.minnowbooster.net/market, 19.9% less fees, generally for 4 week periods. Keep in mind though after the delegation period is up it takes another week before you get your SP back. Not exactly sure why... but fyi.

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As I said in another comment, I'd recommend never holding coin on an exchange for an extended period. Do your trading, and get it out of there until you need to do more trading. Control your own keys!

Sorry to hear that. That sounds unacceptable to me. Good luck with deblocking your account. Upvoted.

Oh man that really sucks, Its funny we here all these warnings but most ignore everything until it happens to yourself. Its an aweful thing to have to go through ;(

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Yea it's a pain... but I'll survive. Keep ur cryptos safe!

I was finally verified using the 2FA trick, but I had to do it twice to get in contact with the right guy. Join the following Telegram group if you have questions regarding the 2FA trick: https://t.co/9XZpuldx4p

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Oh cool a hack... I'll be sure to check it out, thanks!

Well, this is highly concerning. Not only have I been solely using Bittrex, but there are rumors afloat that Bittrex may have been compromised and a whole slew of passport data was compromised.

I really might have to start looking into Binance... is it worthwhile using your referral code?

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Binance is good. I took out the referral code... I can't tell if referral codes are ok on Steemit.

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I don't see why not... it'd be crazy not to include it if you've got one.

I'm having this same issue right now. I've been waiting a couple weeks and have issued a support request and nothing. I started doing research on the issue and their twitter is blowing up with thousands of people in the same boat as you and I. I feel like I've been dooped. I wish they would just let me transfer my coins back to my private wallet. I feel so stupid for just assuming that they are fine since so many people use their exchange. I really hope it's just backlogged and not something worse...

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I don't think it's something worse, just a backlog. It's not in their interest to keep people from trading. I guess getting the KYC right is more important for them. Anyways all we can do is be patient, and trade elsewhere for now.

I have also been screwed by Bittrex. I opened one account without issue. I then opened a second account to do some trading with money that has to be kept separate and that account then got locked for using a duplicate ID.

Their 'support' system is a joke - email only and nothing but an initial automated reply. No phone numbers on the site and I found one on the Internet that I tried and I just got someone's voicemail.

Regardless of 'growing pains', not being able to provide basic customer service makes me consider them not a legit business. I'm going to follow up with the Secretary of State's office in Nevada with the hope of at least getting my frozen BTC out of Bittrex.

If you use them for trading I would move all funds off into wallets you control as soon as you complete a trade.

And I have also used Binance a bit as a few others have mentioned. No issues so far.

Bitshares DEX. FYI.

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I'm on Bitshares but such a pain to use.

Damn, that's bad. I use Bittrex and Binance since they both have different good coins. But yes, keep your cryptos in your local wallets as much as possible!!!

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Live and learn! I try to be flexible w the exchanges and yes I'm moving all coins off right away now!

I can finally get my $50.00 in Bitcoin off of BitConnect since Bitcoin value has gone high enough for me not to be locked in to their system anymore.

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BitConnect is a ponzi... better off just hodling BTC

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I agree and that is why I wanted to get that last little bit of Bitcoin I had sitting there away from that platform................

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I havent used bittrex but i do use binance and they have my ioat on lockdown

Congratulations @g-dubs!
Your post was mentioned in the hit parade in the following category:

  • Comments - Ranked 6 with 162 comments
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Thanks!

The amount of negative reports about Crypto exchanges is horrible. Half of these exchanges are a complete scam. I use GDAX and Poloniex but honestly GDAX/Coinbase is the only one I trust.

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I like GDAX... no problems. Thinking I might use ShapeShift and Changely more.

All this Bittrex noise is freaking me out, they have worked perfectly for me however I keep hearing stuff like this. @nanzo-scoop said exactly the same thing about a week ago or so.

I'm pretty sure I didn't do what you did, but not completely, as I, like you use a shortened form of my name for pretty much everything; I'm too scared to check, in case that triggers off some kind of sequence of events that sees me in the same position as you and Nanzo.

Although I have already been through their 2nd tier verification, so I'm hoping everything's OK.

What we need for this next phase of crypto, is a good solid exchange that can handle gazillions of transactions every micro second!

Good luck getting everything back to normal, I'm sure it'll be OK in the end.

Cg

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There's nothing wrong w the exchange per se but if I were you i'd keep as little coin on it as possible.

I had a similar issue. I had some crypto stored there from a while back. Coins that I didnt want to create a new wallet just to hold them. I was going to make some trades the other day and sent a decent sized amount of coin. The problem was that when I tried to move the new crypto out it told me I couldnt. This was weird b/c I had move stuff in and out in the past. It told me that I would just need a simple email verification first. Did that. Still didnt work. Now I needed the full verification, even though that is meant for large sums of money being traded. It finally cleared my info and I believe i can move my coins now. Scared to try though, actually.

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Pretty much my situation as well... but mine hasn't been resolved yet... patiently waiting.
Best of luck!

It keeps asking me to verify to enhanced. I'm guessing I'm next to be frozen out of my account. It say's I can't withdraw until I do

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Yep, that's how it started for me. It says it can verify in 10 minutes but thats bullshit.

Take this as a lesson to read the ToS and facilitate exchanges to comply with KYC by simply entering legit details.

What's unpardonable on the Bittrex's part is that they do not inform users before depositing coins that it requires users to complete verification to withdraw funds. This is outright cheating.

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exactly

Bittrex held me up too using their verification process as if I was a criminal.
https://steemit.com/steemit/@darthnava/looking-for-a-bittrex-admin-member-of-steemit-to-address-my-complaint

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i feel you

Warning heard. I got my LTC that were in funding all out of Bitfinex, was not problem at all. Seems there are more problems with exchanges on the rise. Same with Bittrex. So don't keep your coins in any exchanges unless you want to trade.

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They're definitely having issues handling the surge in users. Great advice!

Hello, I lost access to my account due that I updated my Iphone to an iphone X and I didn't know that google does not back up your 2FA information. Anyways, I requested Bittrex to remove the 2FA from my account weeks ago after I provided all the information they requested. I'm planning to take legal action if they don't release my digital assets. Please comment here if you have a similar situation.

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I know what you mean , I almost screwed myself from 3 exchanges a couple months ago when I changed phones. I was about to sell previous the same day. I guess I was lucky I didn't because I didn't get the chance to reset it and hand it over. It's pretty BS you can't backup the 2FA info somehow

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if we didn't have enough to worry about. I might have to get a backup phone.

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I haven't had that happen. They just can't handle the volume now... frustrating.

I heard that they are having issues over at poloniex with receiving transfers. Tough time to move crypto around. Thanks for the heads up @g-dubs. I'll be giving you an upvote shortly on Steem Follower.

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Thanks!
It's precarious for sure... I know people arbing between exchanges... saying it's risk-free. I disagree.

Sounds like a nightmare! I am very weary of exchange wallets. I always transfer what I want to trade directly to the exchange wallet, do my trade, then get my coins the heck outta there.

A lot of these companies are being run by a very small team of inexperienced, shall I say, children with no real work ethic or understanding of good customer service or business practices. Then the company blows up huge and they are left completely lost as to how to deal with the sheer customer volume. Or they get hacked like the recent Nicehash event. I would not want to be those guys right now!

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I am following your advice to a tee now... agree these guys are over their heads. Hopefully with all the money rolling in they can get some professionals in there.

Thanks for sharing us. I din't use Bittrex. I use Ponoliex and it is great.

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I use a few so if I have problems with one I can go to another.

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Had something similar happen with Poliniex. They kept my funds for several months before I was finally able to transfer them to Steem. You can't trust exchanges these days..... They will soon be completely under government control anyway.

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Months !?!?
I may be having an expensive lesson here.
Fortunately I store most offline.
My policy now is to move out as soon as possible.

So much intresting, thanks, I use bittrex and very good

thanks for the info ..ill check my account as well

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Thanks!

Stay clear of "Cryptopia"!

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Would like to know why?

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Really, why? I've used it recently and found it to be good. Moved my funds off no problem.

OMG .... This is very important information. Crazy, it could happen something like that. System blank and what else ...?
Thanks bro for your great info.

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When it's a centralized exchange they have possession of your coins. It's yours unless something happens and in crypto shit happens.

I got all my coins off exchanges after my sbd disappeared on polo, it took months to get my sbd back! I did the same with bittrex. I’m soooo sorry. I read don’t keep your coins on exchanges and I have diligently followed that advice.

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I had problems w Polo and Steem/SBD as well. Actually part of the reason I gravitated more to Bittrex. Oh the irony. Anyways, most coins I do have stored securely. But I could have moved more off Bittrex if I was more diligent. Lesson learned!

I got a scare like that about a week ago. A week before everything was fine, but then Bittrex said my withdrawal limit is 0 BTC until I verify my account. Public info verification failed for some reason, so I had to do the extended verification but thankfully in my case that process only took half an hour or so and I could withdraw my money again.

Of course then I figured out Bittrex charges a 0.001 Bitcoin tx fee for withdrawals, which is $18 right now, so I just exchanged everything for Dash, sent it to another exchange and withdrew the Bitcoins there.

But yeah, be careful with exchanges in general, never store money on there, just do your transaction and get out. My father bought his first 1.2 Bitcoin on Bitcoin24 which was the biggest European exchange at the time I believe. That's worth $23k right now. 2 weeks later, they stopped withdrawals and the exchange shut down. I've had to call their lawyer again and again and he always promised me they'd send the money soon but they never did and then they apparently fired the lawyer so I couldn't even contact them anymore. My father has hated crypto currencies ever since and gets mad if anyone as much as mentions Bitcoin, especially seeing how much it is worth right now and since he could really use the money.

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My situation similar to yours, but w/o the half hour verification. If I could just get a human my problem could be fixed in 5 minutes.
You're father's story is a good lesson on the risks, thanks for sharing.

Kinda same here. Though I guess I'm lucky I'm a poor shmuck, and there's not much in there, I guess :))
I guess that's centralisation, eh?

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Yep, that's exactly the risk w centralization. Never a problem until it is.

great topic thank you

have a nice day

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Thanks!

ill give that a try

Thanks so much for sharing this info. I tried to open an account with them, but started encountering similar hurdles upfront. Basically I can log in and look at the exchange but I can't transact because like you say they keep rejecting the ID

Last night I spent close to 45 minutes getting all the scans they wanted (and a photo of myself holding a signed piece of paper next to my drivers).. after I pressed submit their website went into the please wait screen then eventually gave up on itself and closed.

If anyone wants a tip for taking those photos, I sticky taped my drivers to a mirror then took a photo with my reflection in the background. Much easier than trying to hold the paper in one hand and take a selfie with the other. Or try and get in position for a timer photo. Then again I guess most people would just ask someone else to take the photo of them :)

Anyway I don't get why they bother making us do that nonsense. I've seen some sites that use live video technology so you first show your ID, then you look into the laptop camera and it verifies you.

I know that the photo upload is supposed to do the same thing, but let's face it, anyone who's played around with Gimp or Photoshop could probably create acceptable fake IDs in png format.

I'm not trying to give anyone ideas of how to open accounts in false names. I just know that this type of stuff goes on a lot more than we'd like to think. I used to approve home loans for a major Australian bank, and part of my job was examining all the documents and even though most applications were legit, I got at least one or two a day where people were clearly trying to fake their way through it.

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Well I relate to that experience. The time I've spent taking selfies and driver's license pics... all you can do is laugh about it.
You think they'd be incentivized to fix the problem... they're leaving $$$ on the table.

I too am a hostage

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I feel you
I'm sure there's many of us
Keep fighting

Thanks for your good info my friend @g-dubs

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Cheers!

Having your trading acc frozen during the best alt buying opportunity in the past several months is really messed up. I hope Bittrex settles this horrible situation very soon.

Just gave you a re-steem.

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Seriously I got some $$$ tied up there for over a month... all over paperwork they've received 3 times now.
Decentralized exchanges can't come fast enough.
Thanks for the re-steem!

Sorry about your bad experience with Bittrex. Luckily I signed up with Bittrex long before the mad rush of new signups and before the BTC boom. Maybe I should have a back-up plan and have other exchanges accounts ready...

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I use Polo, Binance, HitBTC, Cryptopia, Liqui, Kraken, Coss, EtherDelta. Binance my favorite right now.

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I've signed up Bittrex, Cryptopia, EtherDelta, and Binanace to test their platform and functionality. So far my hats goes to Bittrex because of ease-of-use; everything I need is on one screen (if my monitor is flipped vertically)

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Overall I liked Bittrex too... but freezing my funds for a month, i have to look elsewhere.

Well, hope you get it back...thanks for sharing

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Me too! Cheers!

Good luck on getting your money back. I have saw a few other posters with your exact same issues. I dont think the ride is over just yet.

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Yea I'm not expecting a quick resolution

I tried Binance but their Fee System and their Pac-Man Eating Decimals are nothing more than legalized robbery.

After two weeks, I sold everyhing except for the little bits of everyhing they wouldn't allow me to sell. Those were forever lost.

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Room for improvement, yes.
Yea I don't like that bits situation... those could be worth something someday.

Nice post

Bittrex and poloneix are not scaling their services. With increasing crypto users and traders, they will not survive if this goes on.

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Seems to all come down to scaling in crypto.

Wow thanks for the post. That is crazy.

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Yea you gotta be careful. Cheers!

Bittrex also declined my upgrade due to missing middle name. I prefer Binance also, will take another week to move everything off their exchange at this rate. Alts capital getting sucked into BTC so they are at least more portable now(smaller in BTC terms) lol..

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Lol the silver lining.
I think the solution is to just keep as much off the exchanges as possible.

@g-dubs thanks for the headsup. This really gives me the creeps since Bittrex is where I do most of my trades and it holds almost 25% of my entire crypto holdings. The problem in keeping coins in cold storage is that you can't trade when it's in cold storage and each time you have to pay transfer fee to moe it to an exchange and back. So I keep just that amount of cryptos in exchanges that I need to trade.

I wonder if a decentralised exchanges would have an advantage over user controlled exchanges like Bittrex - ideally they should.

My idea is to simply keep as much as I require only for trading on exchanges and move the rest to paper wallets.

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I like your plan. I don't do a lot of trading so for me I try to keep a very high % offline. I shouldn't have kept as much as I did on Bittrex.

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@g-dubs : having a high percentage offline is a perfectly fine strategy as long as you're somebody who is willing to hold long term without trading.

Honestly, I just don't have enough bitcoins to keep for the long term - so I'm just doing swing trades with some of the respected top 50 coins to increase my BTC holdings overall. Once I feel there's enough, I"ll just move it to paper wallet and then keep it for the next two years.

I think it tells everyone that their public records do not match...my ip changes every hour according the them ahah

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Lol me too. I have to log in at least twice to log in.

It happened for me 2 months ago and still my account is not active and all my coins are hostage over there. Bittrex sucks. I moved to Binance and Cryptopia

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Two months, wow, what other choice do we have then to move on.

Gold is laughable compared to cryptocurrencies. How do you frationalize gold? How do you ship it? It's physical so how do you safely store it. It was good for people 3,000 years ago. Today it is inherently worthless. Soon it will drop in value as crypto currencies climb

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I'm long gold and crypto.

I had the exact same issue when entering a shortened version of my first name and as a result was unable to withdraw my coins. My ID was rejected so I opened a support ticket and after about 2 weeks my account was verified and I am now able to withdraw.

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I'm hoping the same happens with mine... it's been more than two weeks though.

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Yea, it happened several months ago to me. I imagine wait times have increased drastically since then.

Wow... that is rather terrifying! Thank you for that post - there is so much to learn. I have recently started trading and noticed just recently that Bittrex Bitcoin price is very different than many of the other exchanges... gonna look into others.

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Eventually we'll see those price differences go away as exchanges get bigger and connect globally. Some like to trade on one exchange, sell on another, pocket the difference. Not my cup of tea. I just try to be flexible and stay in control of my coins.

that's so sad
hope you get your money back

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me too ;-p
Cheers!

Thanks for sharing your story. Sounds to me this could happen on another exchange too if they check public records. So is this not a general problem on exchanges?

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It could happen on any exchange yes.

Centralized exchanges always get into trouble when bitcoin have a high surge.

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Let's hope they figure it out!

Nice Post UPVoted By @jimmyjemsx

what was happened to you happen exactly to me. I tried to apply enhance verification over 20 days ago. They response with a name mismatch issue. I have resent my passports and pictures 3 times... No response.. still. This is a disappointment, Are they shorten on staffs?. At least a notice message on the progress would be nice.... I Hope the very best for you and it gets fixed for all of us soon. cheers

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We're both stuck in the same boat lol... wish you the best... if it gets fixed let us know. Cheers!

Same here. I've some funds on Bitrex that i can't move until they verify my account. I am still waiting for about 3 weeks.

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It's not looking like a situation that's going to resolve quickly unfortunately.

@g-dubs I'm currently in the exact same situation.. very frustrating. Guess I'm a holder of NEO and KMD for the near term... Let me know the resolution! I'll do the same.

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I feel you... will do!

Well, this is a nice warning. As a newbie, I simply went to bittrex because it's what my friends were (and are) using. I'll do some more research in the future, and probably switch over to binance.

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You might be at an advantage signing up recently if your paperwork is all ok. My strategy is to be flexible and use multiple exchanges and then try to keep as little on them as possible.

its good to learn from our past either good or bad @g-dubs

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Very true. I learn from both! The bad especially!!

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Sweet!
Thanks!

Bittrex took about $1000 worth of my Bitcoin Gold. BTG went completely missing from their exchange along with the wallet. I put in a ticket to ask what happened to BTG. It was like BTG was never traded. When it became available again, my wallet was wiped clean. Even the transaction history was gone. None of the other coins I had were affected. Nothing but automated responses from their support. I also had 2 factor authentication enabled. It wasn't like the account was hacked, more like BTG was taken off the exchange entirely for a period of time and was completely missing until the next day. When they maid it available again, it was like they reset the BTG wallets.

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Oh man that's frustrating. I recommend the Ledger wallet for bitcoin. Stay safe!

The truth is, even people are too dependent

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Yea it's impossible to be completely independent, but it makes sense to reduce risk where possible.

WTF this is the exact same situation as me. Altought I have "only" 13$ worth of cryptos on Bittrex's wallets it stills makes me angry they just decided to deactivate my account and taking so long to "verify" it.

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I feel the same, it's just not right.

Bittrex needs to up the game or they ll be losing clients !

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I agree!

I removed all balances from Bittrex as well as Poloniex. Bot do not seem to be trustworthy at all anymore.

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Good move!

Yes this happened to me as well. I am still stuck at the enhanced verification for a long time now. I don't have much in there, just about 10 SBD but converting that to my local currency, INR, thats a decent amount.

I too am just waiting for it to go active and then it's ta ta bye bye forever.

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No that's frustrating... SBD to the moon right now. All we can do is live and learn. Best of luck!

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Good luck to you too my friend:)

Appreciate the warning, I made a bittrex I account but haven't used it yet.

Unfortunately I had a similar experience on HitBTC, my access to the exchange was mysteriously removed... it cost me $1200 which is a lot for me right now, support has been no help whatsoever.

Not sure what exchange to use for alts in the future, but decidedly not Bittrex or HitBTC!

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I've been ok w/ HitBTC so far. Maybe I should just buy BTC on GDAX and forget alts lol

Your post had been curated by the @buildawhale team and mentioned here:

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Big fan of the @buildawhale team. Thank you!

Just recently signed up for Bittrex myself. Was hard to make a decision for where to go for an alt coin trading site, I hear horror stories about all of them. Of course I had verification issues, probably due to my name mismatch due to no name suffix field on Bittrex. It's been a week so far, and all I've had is automated responses come back, I don't think a human has even looked at my ticket. Thankfully all I've put in so far is my BCG from the fork, wasn't much and was "free".

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Oh man could be a while before you can actually use Bittrex. Time to check out some other exchanges... I use a few.

Gonna plug in KuCoin here haha

They also handle GAS for NEO if you are holding it.

The fees are .1% also and they get lower if you hold more than 1000 KCS (KuCoin Shares) which also pay a dividend based on the fees the exchange collects every day. Volume is a bit low, but if the volume ever catches up to Binance volume it'll be worth quite a bit in daily payouts!

They are also on boarding new coins very often and when they bring on new coins most of the times they have no fees or lower fees for trading it. They have a voting system so the community can vote on which coin they want to come to the exchange next.

If you want to register and use my referral link: https://www.kucoin.com/#/?r=E5i24V

Happy trading :)

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I'll check it out, thanks!

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