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RE: Customer Service: Do you ever complain after getting a bad product or service?
I worked for around 10 years in customer service and believe me, it is important for a customer to be honest and complain when something is not right. It is the only real way for the company to know what is going wrong and to find a solution to fix it. Of course, there are always people who abuse of complaints and sometimes just do it to because they are frustrated from life or want gratuities, but normally it is not the majority.