@minnowhelper I came across this post because I have been using your service incorrectly and I get that. What I don't get is that there are so many dissatisfied customers in this post. Some of the post said that they followed the instructions and still did not receive the service. I know this is a lot and you may want to remain strict but can you find a way to make it right with some of us? It does not seem like this minnow is helping.