You can either pay money for a replacement, a new phone, for repairs, or whatever, or you can learn how to maybe fix it yourself. For me, I have spent many years learning how to fix my own computer problems since about 1998 or so, the past twenty or so years. I save money this way and it can take a lot of time but it is like a revolution.

Emailing people for help might be the slowest way to get help. There is Discord. There are places on Facebook, Steemit, Twitter, and many other places, where you can find people that can help maybe.

For example, like me, I probably know how to fix your problem.