TRX Claiming Issue - an update
We have been delighted with the fantastic response from the community to the recent integration of TRX and Steemit.
Unfortunately since 14:00 on December 8th, 2020(UTC time) the claiming of TRX in steemitwallet.com has not been working.
This has understandably been causing some confusion and disappointment among users.
Immediately we became aware of the issue our Engineering Team began working on it with the highest priority.
They have identified the cause of the problem and the fix is now being finalized and tested.
We expect normal TRX claiming to be available again by 10:00 AM on 10th Dec. 2020(UTC).
Please be assured that no TRX rewards will be lost or missed.
If you have experienced any other issues with the TRX integration before this problem started please try these steps…
Log into steemitwallet.com with your Active Key - do not use any auth tool like Keychain.
Access steemit.com with a different browser such as Firefox, Edge or Opera.
Refresh the page and try again.
Further updates will be coming soon so if you still have issues please be patient and keep following @steemitblog.
If you have a new issue that has not been mentioned before please leave a comment below with as much detail as possible. Please include a description of the issue and information about how you are accessing Steemit - PC or mobile, and which browser.
Our great apologies for these issues with the TRX claiming.
We hope they have not lessened your enthusiasm for this great new advance in the Steemit / Tron ecosystem.
Thank you for your understanding,
The Steemit Team
Hi @steemitblog. There is Again Issues by the claim. no transactions going to the trx wallet.
Same
@steemblog: At the moment, the claim TRX reward does not work. You can resteem Trx reward but it does not update in the Trx wallet. 2 hour has passed.
Help me @hanhtran iam also having same problem my trx balance still zero plz tell me what I can do now..?
Now, you can only wait fixed system.
Ok thanks
@steemitblog @steemchiller
I observed that TRX claiming is not working from 3-4 days. Please, look into the matter and updates status.
Thanks.
It looks like sometimes the rewards come in a bit later, but they are never lost completely. Maybe the script is hanging at some point and needs to be restarted. Best would be to detect such state and restart it automatically.
@ety001 Do you know more about this?
The balance of account which is used to send TRX rewards was empty several days ago.
Now the balance is ok.
But the sending rewards queue has a lot of tasks.
I think it will take 2 or 3 days to reduce the length of queue.
Thanks @steemchiller, I understand the things more clearly after @ety001 reply. Look like, we don't have automatic TRX balance system in pool. So this situation occurs, we have to watch manually. Not so good for commitment for TRX reward.
Lets hope for better functioning all the time.
Yeah, we're trying to optimize the distribution program.
TRX of the previous three days has not been issued, please fix the relevant problems in time. Otherwise, such an unstable state of operation is irresponsible to the community.
As @ety001 stated, they are already working on optimizing the distribution process ;)
I have claimed over 50 TRX since December 26, 2020. My balance is still empty.
yet still it doesnt work.
the solution - login without keychain?
wow.
such tech
much support
Un cordial saludo @steemitblog. Soy nuevo usuario, a la verdad que no e tenido ningún problema, con la instalación de TRX. Y me gustaría hacerle una sola pregunta al respecto, para el cobro de las recompensas.Cual seria la vía porque no aparece esa opinión, en la casa de cambio, orinoco. Ya que esta casa de cambio es la que e venido usando para el cambio de mis recompensas.
En cuanto a lo personal, yo me siento muy agradecido con steemit por la oportunidad. Que me han dado de participar en tan valiosa plataforma, el cual su único propósito es el de recompensar asus participantes, es por ello que cada dia en mis publicaciones, me esmero, para lograr obtener un rapido crecimiento en dicha plataforma.
I will wait patiently for the system to return to normal. Thank you for sharing this helpful information @steemitblog
Succes
Creo que es normal que este tipo de cosas suceda al inicio de cualquier sistema que se esté implementando, lo importante es que están solventando la situación y que nuestras monedas están a salvo, así que no hay de que preocuparse. Gracias por siempre mantener informada a la comunidad sobre los acontecimientos a la orden del día.
Saludos
Vaya, yo no he detallado si en mi monedero hay problemas jejeje tendré que echar un vistazo más de cerca.
Sin embargo, es genial que el equipo esté atento y trabajando por el bienestar de la comunidad. Y que estén informando estos detalles haciéndolos de dominio público.
Steemit y Tron adelante!!!
#onepercent #venezuela #affable
Thank you for all your hard work. I didn't know others also have this problem. I thought the problem was with my phone. 😅