I think people should stop and think about why they act the way they act, why they reacted to a certain situation as aggressively as they did, etc... I've been doing this for years, and I started realizing I have some "childhood traumas" that I have to either deal with or live with... I react very badly to people approaching into my comfort zone or calling me a child, for example, which I associate with some childhood traumas that I won't say here but I know that I have, and knowing and realizing I have a problem is the first step in the long road that is healing and forgiving