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RE: British Airways Joins the Budget Airlines in Locking Seats. Should It Stop There?
Ryanair does a decent job for the price. They were one of the first true budget carriers and know their business. Yes, treating people well goes a long way.
I fly with them regularly myself and have no complaints, the fare gets your backside in a seat...that's it. Everything else is extra, for short flights it's a better system really, with the other airlines you pay whether you use the extras or not.
They are also very reliable, their whole business model is based on getting as many people on the move as possible with low per passenger profit margins. They are the fifth largest airline in the world by passenger numbers, so I guess that works. If any airline will get you on the ground on time it's Ryanair. I've been standing at the gate in Amsterdam, boarding pass scanned, 25 mins before departure time...waiting on the plane to arrive...and taken off on time.
Lots of people like to give out about them but personally i have flown with them 30ish times and never had one problem. On time and delivered on their service. It was great when they came first as it created a lot of competition in a market that needed it.