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What is MiniApps?

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MiniApps is a platform that lets its users create and/or use chatbots in their company. Once you create a chatbot with them it will be available in Viber, Facebook, Telegram, WeChat, Vk, Slack, Kik, WhatApp, SMS/USSD and chat-enabled mobile websites.

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You’ll learn more about it in this video:

What is a chatbot and why use it?

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A chatbot is a computer program that is able to simulate a conversation, using artificial intelligence, with human beings.

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Some people are intimidated by the term AI(artificial intelligence). They think about robots taking over the world and movies like Terminator. The truth is that a human is the one that gives the knowledge to the technology that uses AI. And companies that create chatbots are invested on giving them the right knowledge. If you prefer a text over calling or going to the store and even using apps, then a chatbot is your best option.

How can MiniApps help your small business?

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Miniapps allows you to have a chatbot without needing to know how to program it; and for a lot less money than hiring a person to do it. Also, studies show that chatbots have a longer continued use than apps, since you don’t have to download them in order to use it.

Here’s an image that shows just how much money you can save by using chatbots instead of other options.

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Miniapps have analytical tools that can track and report the chatbot traffic which gives valuable information to the business manager and allows him to improve customer service.

I sell pastries for events like birthdays or weddings. Besides making them I have to buy the ingredients, watch the finances and attract clients. Throughout the day I receive many questions about prices and availability. Sometimes I miss an email or take too much time to answer because I'm not at home and don't have the prices with me. This discourages clients and makes them choose somebody else.

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If I had a chatbot that took care of that then my business would improve tremendously. It doesn't sleep, that assures a faster response to requests and efficiency; also it's better and cheaper than hiring someone to take care of it. My clients would grow and be happy with the service, they wouldn't choose my competitors. Also with all the extra time I could think of ways to enrich my business.

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This is just one of many ways a chatbot can be used. Here are the chatbots available in MiniApps and you can try a demo to see how they work.

MiniApps is launching their token this Monday. This has lots of benefits, all of which you can read about here (specifically page 16).

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You can learn more about the MiniApps writing contest here.

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