Talking about good costumer service is all about the satisfaction of the costumers who use our services in term of our attitude toward them. The question is, do you think we have to give a good service too to a costumer who is impolite? Just like the one who say things about body shaming to our appearance, treat her/himself as a big boss to be served, etc. Do you think we still have to be professional in this case?
I need to hear your opinion for this one. You are wise, I need your point of view here.
Thanks Lea!