@msg768, this is the price we pay for freedom, the crypto world is unregulated, it's like the wild-wild west, bittrex and blocktrades are stable right now, but the industry on a whole is in its infancy and unregulated. I like the thrill of unregulated trading. I never send large amounts of coin for a trade I can't afford to lose. Polo has a good reputation of sorting issues out but a bad rep for taking months to resolve issues. So I suggest being patient and finding several other exchanges to trade on (hugs)