Im getting a steady payout on ZEC. Still waiting on ETH and ETC to reach the min payout threshold. I think where it's all going wrong is when you save your STEEM wallet address in Settings > Wallets there is a ',' appended to the end of the wallet address. I cant get rid of it in anyway and assumed that those guys knew what they were doing. Apparently not.

Do update if anything good comes of all the helpdesk education :)