It is not only the onboarding process, I think there is a whole lack of business administration and a fundamental understanding of economy. The blockchain and Steem(it) itself is an ecosystem and a very special one.
Ofc there are great minds in the company itself, but the main part is the community and for that we should include and develop it. Ppl claiming this is the era of decentralization, then every1 has to put effort and his skills into this, not only post, also cleaning and think about how we can make this system better togehter(also the witnesses have a high responsability here!)
I hope and dont want this to end(at all), but there should be clear informations about what is going on and what is going to happen.

stay tuned for the next episode of... survival of a community :P