I'm really sorry for the loss and hope they will return this soon after a manual withdrawal..
But I'm not clear what happened
While the transaction appeared to has an error, the 20,000 steem was credited to @deepcrypto8 saving wallet instead.
How this is possible ? Can't understand this .. If it's with the memo this is not possible
I transferred using steemit wallet and if I had accidentally transferred to saving. I could’t have put a memo to the transaction.
The record shows the memo included.
Therefore, my trust for steemit wallet is in doubt too.
@steemit @steemitblog @steemchiller @justyy @dev.supporters @future.witness @futureshock @roadofrich @steemcurator01 @therising @xeldal @stephenkendal @justyy
Thanks for the info, I will further investigate. Did you make a normal transfer prior to the savings transfer?
Any advise on how I can recover the 20k steem? Binance once again rejected my application for recovery.
This is the fifth rejected application. I am at a dead end situation.
I reported the bug to the dev team, but I didn't get any response yet. In my opinion the application result 'Unsupported transfer method' is not really correct, because the transfer happened and the coins are sitting in their account. They do the same thing when transferring SBD to their balance. The question is, why all those cases over the years didn't lead Binance to change anything. Fact is, they ignore those cases and collect the lost funds of many people in their account.
The only chance I see at the moment is to make noise on Twitter (tagging CZ). Not by attacking them, but making a public case about a sad customer who lost 20K STEEM, because the Binance support is unwilling to click a button.
I did exactly that. Spamming all the Twitter on binance and cz_binance
No response
@steemchiller sorry to bother again. Is there response from the steem dev team? Can they help to recover the steem?
No good news. I don't expect any dev solution from this side. It's Binance's job to send funds back to the source in case of an unsupported transfer type (every professional developer would solve it in this way from start). So going the twitter route, maybe connecting with other people who also lost their coins in that way is still the best advice.
They say that they support all those thousands of tokens on their platform, but in reality they failed to implement basic Steem functionality and therefore can't offer their customers a secure/fair solution for working with Steem. SBD was there from the beginning and they know that blockchains can't just rollback transactions. I for my part will tend to avoid that exchange from now on.
I understand that the dev team can’t do anything to retrieve the 20000 steem from Binance wallet, but I was thinking if they get back with any reason why such transfer error happened and have they find the solution to it.
The root cause of my issue was because of steemit wallet credited the steem to saving wallet. Because of error like this, a user like me lost a third of my steem holding, it can happen to anyone else in this platform. How can all steemians still trust steemit / steemit wallet anymore?
I told them it might be related to a bug in condenser/wallet, but they replied that they can't do anything in this case. I guess, if you can reproduce/prove the bug in the wallet app, they would take this more serious. There is not much I can do at this point.
Nope. I never perform any transaction prior to the mentioned transfer.
Yes you are right. It should be a bug.