Thank you so much, will definitely put into practice the points you have made next time I am having a conversation. What I would like to add also is that I believe apart from listening, being yourself is also important, as when you are being yourself you are more relaxed and this will be picked up by the person you are having the conversation with, and they in return will feel relaxed with you and hence the conversation will flow naturally. I also believe there is an energy that flows between people when you are in conesation, and if you are both on the same energy wavelength then again the conversation will just flow naturally, and no matter what mistakes you may make it doesn’t matter to the other person, it’s just adds to the fun of the conversation because at that point you both are like one. I believe this is why your mum is so good at socialising, because she is just being herself.