Do you see people building businesses on top of steem (steembay, steemhunt, steemmonsters, busy.org, etc.) as a good thing or more of an annoyance ?

If the former, do you see those people as "your customers" ? Or more like "partners" ?

How do you think the passage from HF19 to HF20 has impacted them ?

Do you think it might be wise to show humility, take personal responsibility and issue a public apology to all the steemians for the serious problems that brought the system to a halt for more than a day?