They are a joke. I had to wait up to 30 or so days to finally get my LTC withdrawn even though I was verified at the middle level. It was only like 20 LTC or so too. Luckily I got it... Was really scared for awhile.

They have a lot of crap to deal with. I am not even going to try with them for awhile, signed up for Bitterex because I saw they have Steem on there.

Be careful with POLO! If you want your coins faster than 30 days...