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RE: The Steem News @ 22 September 2022 : Steem Video Contest
Hi! Me again 🙈
I got a msg last night from one of the Steemians I’ve been helping. He did a power up and right after that he couldn’t sign into his account. I’ve asked the CR’s to assist him. It seems that his account was hacked. Is there anyway that the power down can be stopped?
How can we help him? This man is on his knees!
Hi friend, in case of hacking he can change his passwords, using his master password. Otherwise he must start a recovery, using his master key.
Here are the links where you can do these things:
In case your keys have not been changed by the scammer, you can just change your master password:
https://steemitwallet.com/change_password
Otherwise you need to initiate an account recovery request:
https://steemitwallet.com/recover_account_step_1
Awh thank you!!! 🎕
I will pass the message on to him.
His keys were changed so he will have to start a recover process.
I just hope for his sake it works. He is so down, been crying the the whole day yesterday.
Yes, I understand, I have already seen these cases, but tell him to have courage! the recovery process is usually quick. It is also a good idea to notify @steemchiller
Thank you!!!
Hi!
Account recovery was started 5 days ago. Nothing changed so far accept for the fact that power down was started on the account yesterday.
@steemchiller
Just to let you guys know that we got someone helping. 👏👏
@steemchiller