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RE: Positive Reflections: How Not To Let Other People's Opinion Affect You
You are not responsible for the attitudes of others. Melodie Beattie states in well in her 12 steps of Co-Dependency book when we realize we are powerless over the actions and behaviors of others. We are only responsible for ourselves. Obviously this person had no knowledge of customer service let alone guest service. (There is a difference) Perhaps she was having a bad day and the customer got the brunt of it. Thanks for a good read.
We will not be going back to that store that is for sure. It is not good to let the bad behavior of others affect us for too long, this is akin to giving them power over our lives. Most of us know what to do, i.e. to let it go. But it is the doing part that is difficult. Thanks for sharing your take on this. Greatly appreciated.