I might be old school here, I fear relying a chatbot for any aspect of the legal process is risky. The difference between having a qualified professional handle the lawsuit and a chatbot is more than just money. The chatbot I would guess gives answers based on the user's inputs. A qualified professional would assess the quality of the answers (and determine if the client understood the question to begin with). The professional also has the knowledge that is specific to the state and the client's fact pattern, and can educate on the implications of a small claim, and whether it creates inability to participate in other lawsuits; and eligibility for the free credit monitoring. Not to mention - attending court and arguing the case! This also has the potential to clutter the legal system with false claims and drive the overall cost of government up (just like fraudulent tax filings). If I am underestimating the ability of AI in this regard, please let me know your perspectives.