Thanks, @guiltyparties for this very clear exposition and for your help when I was phished. After trying to change my password again, I was locked out of my account. Tomorrow it will be a week since I requested a recovery. @steemcleaners can't help and still no response from @steemit support. I am now at a loss because I can post on Busy from my laptop, but can't access any apps from my phone, which adds to my frustration. Any advice much appreciated.

Once I am back on the Steemit platform, I will be writing my own post about my experience and what I have learned. Including about the support from the "real" Steemeit community.
@fionasfavourites