At the moment AI and chatbots can add value to certain standard processes, but they still lack the sophistication and fines that a human adds to a conversation. Still I'm already seeing some interesting use cases in standard customer service areas and recruitment, like video or online interviews. Fast forward to 2050, taking into account the progress made in AI, machine learning, blockchain and other DLT I think we will all be having our own personal chatbots/assistants or even having our own digital twin. But you're correct the technologies potential depends on the human use cases, it's up to us to work closer and closer with the technology to ensure we maintain our human values in its outputs.