The age of automation is clearly upon us and it is truly a double-edged sword. Our daily lives are made so much easier but how many workers have been given pink slips because of automation. The growing trend is that we shop online, we have Amazon prime, we have free shipping from Walmart, E-Bay, Target and so many brick and mortar stores that have discovered the cost-effectiveness of online sales. However, the one thing humans can do that AI cannot is build a relationship with a potential customer. One thing that has not changed particularly on big ticket items is that people buy from those that have built up their trust. Yes, they are purchasing the product but they are also buying the "person" who has gained their trust. You have heard it over and over again from the top internet marketers, “The money is in the list”. And who is on that list, people with whom they have built a repore, people who will buy their products because they trust them. Robots cannot do that, at least not yet!