You can definitely come to our server for those questions. You aren't required to delegate or do anything but be there and ask the questions/accept the answers.

As for assistance with delegating, I can help you personally if you like. The most common reasons for a failure are that you don't actually have enough SP available (you can't delegate any amount indicated in the parentheses on the Wallet page) or that you somehow mis-typed the Active Private key.

Let me know if I can help.