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RE: Minnowbooster New Feature: Auto-Claim Rewards

in #minnowbooster • 7 years ago

What you said

I think you would have gotten a refund anyway, as the error was when sending you your money back. I just want to wait should the system retry the transfer so you don't end up with 20 SBD ;)

After i asked in discord why it wasn't sent like the rest that came after mine and no answer from you or Mods event though were active then i receive refund 8 hours later

7 years ago in #minnowbooster by
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     7 years ago 

    I told you to wait a few hours. Our system is automated, so while your refund errored, others did not and proceeded normally.

    We logged your issue, checked after 8 hours like I said, found that no automatic refund happened and refunded you manually.

    I have checked it and it seems there was a problem that is now fixed. The system should retry in a bit. Should you be still missing the vote/refund in a few hours, mention me and I manually refund you.

    Did you read that? :)

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       7 years ago 

      did you read that?:)

      dont bother with the vote wont be off as much value later and i had wanted it at time of sending can send refund instead

      I was looking for a refund after 4 hours without vote not 12 hours later after i sent

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         7 years ago 

        Normally all refunds are immediately. But I already answered that comment and yes I read it :)

        We wanted to ensure that is was not a double refund. That can happen. It did not in this case so we waited a few hours.Thanks to @tech-trends you got your refund before I woke up, so it was thanks to him that you got your money early.

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           7 years ago 

          Early? was 12 hours late, I had mentioned you in minnowbooster discord and neither yu nor @tech-trends responded so there isn't much thanks to be given for the customer support

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             7 years ago 

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               7 years ago 

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                 7 years ago 

                Oh no I slept one hour longer than I thought. Is that it? Did you mention me? Nope you did not :)

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                   7 years ago 

                  Here i mentioned you half an hour later, your mod was on also and active a few hours after as wasI online also still got no word from = terrible customer support

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