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RE: Giga-Watt: The World’s First Full-Service Mining Solution Provider

in #mining7 years ago

Dear lexikon082,

We apologize for not getting back to you: We have checked every single one of our e-mail addresses and could not locate your e-mail. We are happy to answer your questions here.

The hosting fee does not depend on whether you bought your equipment from us – you are welcome to host your own miners for the same hosting fee, with only one difference: We charge setup fee to host your own miners. The setup fee amounts for each type of miners are specified in the order form.

Current repair costs:

  • blade repair: $100/piece
  • miner control deck repair: $100/piece
  • mechanical elements repair: $50/piece

Equipment manufacturers routinely offer warranty for their miners. However, repair/replacement of parts under warranty usually takes awhile because of the manufacturer's overseas location. In case of miners, it is usually expedient to have repairs done on site in order not to miss out on mining rewards. It is up to you: You are welcome to send your miners to third party service centers.

Effective lifecycle of a miner depends on the specific miner type: For example, bitcoin miners are usually cost effective until the next halving of block rewards (open source calculators abound).

We hope we have answered your questions to your satisfaction. Should you have any further questions or comments, please do not hesitate to send them to [email protected]. We will be happy to assist you in any way we can.

Giga Watt Team

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Wow, Thanks for your reply. That's what I call customer service!

guys in an interview you said that every household should have some mining power and you want to make mining affordable for everyone (power to the people bla bla). Today I wanted to register for the pre sale and guess what "only for buyers with 10000$ and more. Screw you!!!

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