Ahhhh I feel so honored, I didnt know my post was resteemed! @sizzlingmonkeys thank you so much for sharing! As for what you said I can totally understand. I've been hospitalized and recieved HORRIBLE treatment by the nurses. When i'd call it'd take forever to get one, and then i'd get a response of some sort like "you arent my patient so ill tell your nurse."
On the flip side someone in the family recently had a surgery, which wasn't at the hospital I do my clinicals at (it upset me a little it wasn't there to be honest), however I was really happy that we ended up at that hospital because the nurses hospitality was AMAZING in comparison to the hospital I'm familiar with. They gave us a "thank you" card & were really attentive to our needs/questions/concerns. I ended up telling them I'm a nursing student & the nurses at this hospital provided better care than the hospital I do my clincals at! I had to compliment them on the things they did to help us out. We didn't feel alone, or anything else.
However I'm sorry for you experience, next time for future reference, if anything goes wrong or your unsatisfied with the service I'd speak to the charge nurse or floor manager. You can also report hospitals (online anonymously) for anything that involves health code violation matters, such as patient privacy, unsanitary conditions, etc.