I just checked tracking and your order says it was delivered on the 4th. What luck you have a pipe coming in right as this happens!

Check the email for the tracking number :)

Also check out this grunge off guide to keeping everything sparking clean.
https://steemit.com/glass/@cryptocameo/rise-n-shine-tips-from-a-glassblower-on-getting-your-glass-like-new-again