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Yep, just like 20% of your clients cause 80% of your work/problem solving. Makes it easy to figure out which clients to fire though!

So true! @raddog ! Thats why In the books i read, They always recommend marketing to your customers that have already made a purchase. Because they are more likely to purchase again.

yes, they say it's easier and cheaper to maintain old customers than recruit new ones

Exactly! :)

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