I love writing installation software that should take care of everything a user would normally have to configure himself, but leaves him totally lost and utterly powerless when something goes wrong. Thank you for using our product!
Top tip: never use the included NAS client software, use what your operating system has built in, and configure yourself.
I love your top tip because thats what I eventually did. I just went for the built in file explorer and mapped through there. Now it is fine and dandy but so long wasted on the rubbish clunky software. Not even a relevant error message!