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RE: VERBA VOLANT, SCRIPTA MANENT!
Sometimes, the best way is to ignore, it's their problem, not mine :D.
People who knows me and still need an explanation, don't deserve one.
If they don't know me, but ask for an explanation. Well, who give them the right to ask for one?
See, easy ;) !
Some can be ignored, others can't. Especially if it is a client or someone that you need to work with, or someone you care about. Thanks for stopping by!
Yes, I do think it is more applicable to business since in real life we kind of just either correct them or tell them to hit the road. You do have times with agreements between friends which were verbal and what they do not realize is that it should be written down since from that point forward it is strictly business. Great post on pointing out that our words can be hijacked, this applies to our phrasing and choice, if then written down they are above reproach.
Right, so business always needs to be written down. I've learned that the hard way. But, at the same time, have you ever found that an email was misinterpreted BECAUSE it was in writing?
The inflection, tone of voice or meaning you gave to the words in your head didn't quite make it onto the page? Maybe you said something in jest but written out it was interpreted as downright rude?
Communication is a tricky thing.
I agree that sometimes even emails can be misinterpreted just because they were in writing. Tricky thing, indeed!