Haha... the lady finds a need to clean the machine every use. I considered a Whirlpool also but we don't have many American brands. There are more Europe ones and Miele is definitely for the richer people. The old one was about 5+ years but the sales guy told us for a washer cum dryer kind of machine to last 5+ years is not bad already. We considered having a separate washer and dryer but the space above the washer has some constraint now.