I have to agree. Bitcoin investing is risky, and has been littered with scams, hacks, and thefts. Cryptsy hurt me, asic miner, and countless others have caused me nice losses, but i wouldnt expect someone to help me because im taking the risk by holding btc or making the investments.
Also, If the account was located on Trex, then it most likely falls under user error:
Weak password/ no 2fa / careless storage of password.
10btc is a nice sum, but like the rest of us, it provides a good lesson in btc security.
I do agree with helping the btc community out, and it is nice to see that people look out for other btc enthusiasts. And although i cant completely agree with using steemit as a means for a refund(as this post provides little value while also encuraging hand-out postings) this is all i will say: I hope this doesnt become the norm and this one time i will support it.