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Hey, can you tell me what's going wrong with the app for you? I might be able to help! 😄

Hey you!
It's not accepting my keychain or active key on steemconnect while accessing the app.
Sounds easy right?

Hm, seems like a Steemconnect issue, but let me help with debugging it! 😄
Can you tell me what happens when you use your posting key?

Let me try again...

After the key chain, it asks for the active key, not posting key. I tried the posting key, it doesnt work.
After the active key, it says it's the wrong key chain. Put the key chain and it asks for the active key
and so on.

Okay, I'll share here step by step how it's supposed to work. Then you can tell me where it doesn't behave as it should:

You sign in with Steemconnect
Screenshot_20200316134005.jpg

You allow Hybh access:
Screenshot_20200316134023.jpg

You tap import account (if it's the first time) and you add your username + private key (and if you want to login with a keychain password select keep the account on this computer) and tap get started:
Screenshot_20200316134034.jpg

You choose your own keychain password and tap get started:
Screenshot_20200316134059.jpg

You tap log in:
Screenshot_20200316134852.jpg

And you should be in! 😄

From the 3rd step...it immediately asks for the keychain which it accepts mine.

Next it asks is the steem or private key,
which it doesnt accept the private posting or active keys.
It goes back to the keychain key input,
followed by the active key which it doesnt accept.

Thanks mate.

Aha, I see, can you try not using your keychain password and clicking import account there? Then just import your account again and let me know how that goes?

the import function isn't highlighted.
perhaps i can cancel the app then re-download?

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