Business Activity | Attention to the public - Friendliness for the client 💪| @sportfit.shop | #club5050

in Business Activity2 years ago

The attention to the public is fundamental so that the client always returns.

A client who is well attended by the company, small or large, can be certain that he will return, because where he is well attended, there is that encouragement for clients to return for appropriate attention.

Do you think that a business with little attention increases sales?

This is negative, a business with terrible attention to customers does not prosper, the customer tends to feel:

  • Neglect.
  • Even when they offer good products, you do not want to buy in that store.
  • Discourage bad treatment in the client.
  • Customers are inhibited in asking questions about products or services.

Customer service as a priority or necessity?

Both in priority and need are essential to take into account so that customers want to be part of the regular customers of the business.

As a priority:
Think of the customer.
- The customer is always right.
- The customer is the source of income.
- The customer increases sales.
- The customer helps the company improve.
- The client is a spokesperson.
- The customer has power in the growth of the company.
As need:
Think of the customer.
- Without costumers, there is not business.
- Without customers the business does not work.
- Without clients, there are no profits.
- Without customers, the transmission of the message does not reach a high audience.
- Without clients, empowerment is lacking.

Good customer service is therefore a priority and a necessity for the prosperity of the business, there is no doubt that the customer and the service that the businesses offer have great power in sales.

How should customer service be?

Serving a customer correctly, whether in person or online, must be the right one, because both are providing a service that requires good customer service from the company and the worker.

In online mode:
Think of the customer. Online, it's the same as being in person, with the difference that you don't see the customer in the face.
- Respectful.
- Nice.
- Considered.
- No disrespect.
- Meet the required demand.
In face-to-face mode:
Think of the customer. Being face-to-face, the look, the gestures, the expressions play everything in the attention given to the client.
- Friendly smile.
- Friendly treatment.
- Good gestures with the look, and the general expression of the face.
- Polite movements with the hands.
- Maintain the standards of a good speaker and listener.
- Attend to each request whatever it may be.
- Respond to each request immediately.

Online or face-to-face, both attentions must be correct for the clients, because we must also remember that a happy client with the attention shares the information with: friends, relatives, acquaintances, family, among others who are in the environment of their personal lives, as a professional.

Talking about customer service and giving that attention is important if you want a business with a good position in any market to which it is oriented.


Our attention in social networks

We show screenshots of messages that have been taken from our Instagram page to show an example to you steemians who visit us in this publication and who are interested in good and correct customer service.

Attention in ads
Instagram source

As a company we started with the attention in the advertisements that we provide so that the sight of our clients are interested in our articles, this is an example that can be useful to you. We start with stock images and after this, when the clients request the information, we send it to the direct message box in private. In order to attend to each request individually. Guaranteed and reliable care.


Attention in private messaging
Messages ranging from good morning, good afternoon and good night, to maintain the correct attention with our customers. Where respect must prevail above all else.We also receive messages privately from our clients, who not leave a message in the advertisements, but who are interested in the products.

The attention is necessary, regardless of the day, the holiday, the client must always be attended to, with any of their requests and various questions.


Attention is part of a good service that if it is not provided as it should then weakens business, remember that attention strengthens productivity.



Business name:@sportfit.shop
Owner's name:@Cindycam
Business address:Anzoátegui , Venezuela.
About us:Link to presentation

Thanks to the business community for supporting our business and the businesses that come together every day.

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