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RE: Need Help on Steem Transaction Error
Thanks for your reply.
I did refer to steemworld.org on the transaction. Nothing wrong on other blockchain explorer.
Unfortunately Binance insisted on steemscan.com only
Yes, I guess for security reasons their supporters are not allowed to use explorers other than the main agreed one.
Thank you for taking your time to reply.
Appreciate it🙏
Any idea what can I do or who can I approach to correct this txid error?
Can steemscan developers perform correction to the txid and input the respective sender / receiver on the txid?
One Steem transaction can include multiple operations, so the transaction id does not contain any information about one single operation. Don't worry, there is nothing wrong with the transaction. It's just a small display error in the explorer, which will be fixed soon I guess.
As soon as the bug got fixed, you can contact the support again and they will see that you are indeed the sender of that transfer. The only question that remains is, how they will handle the withdrawal from the savings into their balance.
Guess I only can wait and hope steemscan.com is able to resolve the bug and submit another service request to binance.
Hi @larryphang,
Sorry for the inconvenience, and thanks to steemchiller who reported the issue, it has been fixed now and you should be able to submit another request to binance to explain them the situation.
Best regards,
Thank you so much for looking into this matter. I can see the txid has sender and receiver name. Hopefully binance is able to assist me to recover the steem from their saving account.
Thank you so much for your help.