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RE: Strange Issue when Attempting BCH Withdrawal from GDAX

in #gdax7 years ago

This just happened to me but instead I was sending it between Coinbase and Gdax, got an email saying the transfer was successful to the address 5a31b72f0bc41d0221e844ad and have no funds in either of my accounts. Did your funds return to your Coinbase account or the address you sent it to? It's been 3 days for me.

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They arrived at Binance the next day. I'd open up a support request and put pressure on them. That may have prompted them to fix it. I just transferred BTC to OpenLedger and that took less then a day so there was definitely something off. Good luck!

This is bizarre - the exact same thing happened to me, and the email contained that same address. (That's how I found your post; pasted from the email that Coinbase sent me: 5a31b72f0bc41d0221e844ad. That's at least three people who got sent that same address.) I sent it from an external wallet to my GDAX wallet, both proper BCH addresses, and the email from Coinbase has this same unknown 24 character address. It's also been 4 days for me now, it hasn't arrived in my GDAX wallet. I'm trying to get help from Coinbase but they don't seem to understand the problem (said something generic about blockchain transactions being irreversible).

I wonder, was this an internal Coinbase glitch, perhaps introduced during the BCH craziness on the 19th? Or was Coinbase compromised so that multiple BCH transfers ended up in that same address? I would both like to know the answer, since it's an indication of how safe it is to use Coinbase; and I'd like for all of us to get our money back. Coinbase support hasn't been helpful so far.

If anything happens I'll post an update. If you could let me know about your progress I'd appreciate it!

Same issue, I opened a case 22 days ago and I have still not been contacted. They just locked my account pending investigation.

Have your coins arrived now?
Here's another forum where this problem is discussed:
https://www.reddit.com/r/CoinBase/comments/7lmvvx/coinbase_gdax_lost_my_bch/

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