Thank you for the lovely comment.

People who shout down others in arguments are not always just trying to "win the argument" - they are actually scared that they might learn something that changes their point of view, so they try to drown out the unwelcome information. So listening can be an act of courage.

What you said above is so so true. I have had personal interactions of this sort and at times, I did that too- became angry with people just because I feared I'd be proved wrong in the end. Listening is a lot more courageous than it seems and often is something that isn't given much credit.