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RE: We are investors, not customers, act like you own it because you do.
Absolutely LOVE this blog @whatsup!
Try to think of this as your business, what changes bring the most value and why?
If you feel you have enough of a voice to complain, also use your voice to be part of the solution.
Spot on as far as I'm concerned and left me feeling pleased with my personal contribution so far. 😊