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RE: TIL - The Power of the TEXT Message For Customer Service
I don't think I would mind the texts but I much prefer emails in such cases. The follow up with a suggestion to write a review on Trip Advisor is very smart. I've actually had bad stays at hotels. This was before cellphones. LOL.
I always sent a respectful letter detailing why it was terrible and I've always gotten a response. One time I even got a percentage of my hotel costs reimbursed. That was a pleasant surprise.
I think that it is a good idea to let businesses know, in a respectful and professional way, when they don't line up with our expectations.
Any word on your kitchen table fort project?
HAHA! You're holding me to that, huh?
FINE! I'm working on it. LOL
Personally, I think it'll do you some good.
I think getting a nice shot of your husband catching you in the act may be great too!