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RE: No Chicken at the Chicken Place--They Must Be Racist! (Thoughts on the dangerous cocktail of assumptions, prejudice, and alcohol)
Haha. Yep. Those smiles exist, and it looks like I mistook the owner's for one the other night. It's funny how it is acceptable here--and even expected--for people on the job to always give a smile, even if it looks like they are really upset or angry in their eyes.
American culture training makes sense. In many ways, it is two different worlds. Especially in business.