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with the proof of residence you will be tier 3 but i hope you will get verified soon

The´ve just replied to me. After publishing this article on Twitter and linking them there they felt the need to get back to me. They haven´t replied to my official requests in one week but did on Twitter within a few hours. Is this a professional trading service? Not proceeding tickets but chatting on social media? I am heavily impressed!
The refunding process has been initialized now. I won´t ever transfer any money to this platform again. Regardless, I am happy you´ve made a positive customer experience :)
Thanks for your kind support!

im glad to hear they solved it

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